Wasden Heating & Cooling INC - Monroeville, Alabama

Wasden Heating & Cooling INC is a well-known and reputable company located at Address: 225 Dottelle Rd, Monroeville, AL 36460. They specialize in providing heating and air conditioning services, making them the go-to contractor for all your HVAC needs. Whether you need a new installation, repair, or maintenance, Wasden Heating & Cooling INC has got you covered.

The company has been serving the Monroeville community for many years, and their experience and expertise are evident in the quality of their work. They have a team of skilled technicians who are trained to handle any HVAC issue that may arise. With Phone: 2517652012. as their contact number, you can easily reach out to them for assistance.

Wasden Heating & Cooling INC's specialties include heating contractor and air conditioning contractor services. They offer a wide range of products and services designed to keep your home or business comfortable all year round. From furnaces and heat pumps to air conditioners and thermostats, they have everything you need to maintain a comfortable temperature in your space.

One of the things that set Wasden Heating & Cooling INC apart from their competitors is their commitment to customer satisfaction. They understand that HVAC issues can be stressful and inconvenient, which is why they strive to provide fast and efficient service. Their team of technicians is trained to handle any situation with professionalism and care, ensuring that your needs are met every step of the way.

When it comes to reviews, Wasden Heating & Cooling INC has received 19 reviews on Google My Business with an average opinion of 4.1/5. This is a testament to the high-quality service they provide and the level of trust they have built with their customers.

Reviews of Wasden Heating & Cooling INC

Jessica Gilder

1/5

We have had the worst customer service from this company. For starters they installed an almost $8,000 unit in December 2015. The week the unit was installed the compressor went out and they had to replace it. Then the heat wouldn't work because of a relay switch. They claimed to have fixed that, but for 8 years I've had to run my heat on emergency heat. Within the first year the unit was losing freon so they came out and redone the copper line, but that did not fix the problem because 2 years later I had to get them to come back out and fill it with freon. The last time they came out in 2020 I had to pay hundreds of dollars to have the ac filled because at that point we had paid the unit off and they refused to fix it unless I paid for it, despite the unit being less that 5 years old. The freon should last for the life of the unit. My unit is only 8 years old and I've had it repaired and filled over 10 times. I've tried to explain the problems the unit has to Mr. David and he won't listen. He talks over me, then hangs up on me when I try to talk. I was not disrespectful in any manner, but after spending $9,000 with this company and my air still doesn't work I would like the opportunity to explain the issues. I really don't understand why he can't have a conversation without talking over me and hanging up. The unit has a warranty, but they want money to come out and see what part is not functioning. I'm at loss and I refuse to give them another dime. I had to go purchase window units this week because I can't afford to keep paying every year for this unit to be repaired. The unit was bad from day one or not installed properly, they ran the power impoperly as well. The owner knows this, but has refused to make it right since we paid off our loan through them. I'm out the $9,000 we paid, but i can atleast tell the public our experience and hopefully save someone else from going through this. Use anyone else but I do not recommend Wasden Heating & Cooling Inc.

Shiloh Thompson

5/5

Great customer service!
The company is well managed and operated.
They responded same day we called and reported a problem at our office and quickly fixed the issue.

Gary Wicker

1/5

I recommend finding another company that is more professional and courteous. I've been waiting over 2 months for my work to be done and they have already been paid. No updates are given have to constantly call and ask to find out what's going on.

Regina Legendre

4/5

Called and they showed up in 30 min. Fixed the problem and were on their way. Very courteos.

Clare F

1/5

Cody came into our house today without a face mask on. I believe there is a state order that requires people to wear a mask. He saw that we were all wearing masks, and came back inside without knocking again without a face mask. We asked why he wasn’t wearing a mask and he said it was too hot. He was sarcastic to my mother when she asked about the price of his labor. My grandfather died last week because of people like him. So if you want covid to come into your house, they will be happy to oblige.

JAIME RAMER

5/5

Great customer service, quick response time, and good quality work and products, very pleased.

Elaine Eads

5/5

Great service. Installed a new unit at a great price. So nice to work with.

Ronald Daniels

5/5

They showed up time and more importantly they fixed my unit at a fair price.