Robbie Stossel
5/5
We, would like to take this time to tell the world about our experience working with TS Construction on building our custom dream home in Fairbanks, Alaska.
To start off we contacted Tim to set up a time to speak with him in regards to our options on building our home, we brought in a floor plan that my wife and I drew up and a list of wants and needs. Tim offered some great advice on floor plan flow and cost effectiveness of building for our environment. We could immediately tell we choose the right Contractor for the job. Tim understood what we were looking for and seemed to be able to picture the house better then we could, and so it began….
During the building process we met with several of TS Construction’s employees and sub-contractors. Every one of them were above and beyond what we were expecting from a construction crew. They were passionate about the jobs that they did and cared about the work they performed. (The framing and sheeting was complete in 5 days, now that’s a dedicated crew). They took the time to speak with us when we showed up on site, and were always more than happy to answer any of our questions we had as watching a house being built was a new experience for us.
The venders that TS Construction had us work with to finalize our finishes were amazing as well. They went the extra mile to make sure we got what we wanted and did everything they could to gives us every option available, while giving sound advice of quality vs cost.
Anytime we felt stressed or had a concern on how things were being done (being naive to the building process - there were a lot of things we didn’t understand) Tim was a phone call away. He always made time for us to sit down and talk things through. In the beginning Tim said that building a house was like a marriage, you have to communicate and really listen. You have to say what you really mean and build that trust. He was 100% right about that and we can say that Tim and his crew did an outstanding job communicating with us as the building went on.
This journey has been amazing, there were some ups and some downs (like everything in life) but we would not be in our dream home without the expertise and customer service of TS Construction. What an AMAZING crew. We have a ton of respect for how they conduct themselves, how passionate they are about what they do, and how much they truly care about their customers and what their customers want.
If we had to give a review rating between 1 – 5 we would have to say a 10.
