Tripp's Ace Hardware - Columbia, Tennessee

Address: 112 James M Campbell Blvd S, Columbia, TN 38401, United States.
Phone: 9313881272.
Website: acehardware.com
Specialties: Hardware store, Home improvement store, Paint store, Tool store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Repair services, Service guarantee, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 398 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Tripp's Ace Hardware

Tripp's Ace Hardware 112 James M Campbell Blvd S, Columbia, TN 38401, United States

☎️9313881272

⏰ Open Hours of Tripp's Ace Hardware

Monday: 7 am–7 pm
Tuesday: 7 am–7 pm
Wednesday: 7 am–7 pm
Thursday: 7 am–7 pm
Friday: 7 am–7 pm
Saturday: 8 am–7 pm
Sunday: Closed

Tripp's Ace Hardware: Your Local Home Improvement Haven

Nestled at 112 James M Campbell Blvd S, Columbia, TN 38401, Tripp's Ace Hardware stands as a beacon for home improvement enthusiasts and professionals alike. With a phone number of 9313881272 and an extensive online presence via acehardware.com, the store offers a seamless shopping experience.

Specialties and Services

Tripp's Ace Hardware specializes in a wide array of home improvement needs, including hardware, tools, paint, and more. The store also offers a range of services, such as in-store pick-up, assembly, and repair services, ensuring customer satisfaction and convenience.

Among its notable services is the store's commitment to accessibility. Tripp's Ace Hardware provides a wheelchair-accessible entrance and car park, ensuring that all customers can shop comfortably and safely.

Customer Service Excellence

One of the standout features of Tripp's Ace Hardware is its exceptional customer service. A testament to this is a review from a customer who needed a specific screw. Despite not having the exact match in stock, an employee named John went above and beyond to help. He manually machined a screw to match the required measurements and head space. This dedication to customer service is a hallmark of Tripp's Ace Hardware and contributes to its high rating of 4.5/5.

Payment Options and Accessibility

Tripp's Ace Hardware offers a range of payment options, including cheques, credit cards, debit cards, and NFC mobile payments. This ensures that customers can pay using their preferred method. The store also offers a quick visit option, making it convenient for customers with busy schedules.

Community and Reviews

With 398 reviews on Google My Business, Tripp's Ace Hardware has built a strong reputation in the community. The store's commitment to customer service, accessibility, and convenience has earned it numerous positive reviews, with an average rating of 4.5 out of 5.

In the words of one satisfied customer, 'This place will get my business whenever possible.' This underscores the store's impact on the community and its commitment to providing excellent service.

Why Choose Tripp's Ace Hardware

Wide range of home improvement products
Exceptional customer service
Commitment to accessibility and convenience
Variety of payment options
Strong community reputation

Tripp's Ace Hardware is more than just a store; it's a community hub for home improvement. Whether you're a seasoned DIY enthusiast or a first-time homeowner, Tripp's Ace Hardware is your one-stop shop for all your home improvement needs.

👍 Reviews of Tripp's Ace Hardware

Tripp's Ace Hardware - Columbia, Tennessee

Sam B.

5/5

Went in to find a screw and they didn’t have exactly what I needed… neither did anyone else. John did his best to find one but couldn’t find a match… he ended up machining a screw by hand until the measurements were the same and the head space was correct… what a guy! This place will get my business whenever possible.

charles W.

4/5

Tripp's Ace Hardware in Columbia,TN is a nice, newly remodeled store with friendly, courteous employees. I did not give them 5 stars, but this is not a reflection on this store, but rather a change I have noticed at Ace stores generally. I got spoiled a long time ago by Tusculum Ace in Nashville. I don't remember ever going there and not finding either exactly what I needed or an acceptable substitute, and that just doesn't seem to be the case anymore. Ace was, to me, a real, old time style hardware store. They seemed to have everything. Maybe I'm just old and lamenting the way things used to be, or maybe competition from Lowes, Home Depot, TSC, and even True Value has changed the way they do business. It's not at all like it used to be.

mike ?. V.

5/5

great for quick needs, they don't have the selection of Home Depot and Lowe's. Although, they have a rather good selection and are extremely helpful

Marsha D.

5/5

Was there today for their fern sale, it was well organized and the staff was fantastic please support your local small business, we need more like these folks

Talinna Y.

5/5

1 the entire staff is so helpful! I absolutely recommend doing your home improvement or hobby shopping needs here!

Thomas H.

5/5

The staff member who sharpens tools & chainsaw chains is awesome!!! I dropped off 3 chains last week for sharpening, got them back the following day & wow! They cut like butter now! At only 10 bucks a piece, I found it to be a great deal too! Thanks for caring about your work, especially in a world where less people seem to.

Sheila Y.

5/5

Went to Ace for a key fab for my truck. They only had only one guy that does them and they were incredibly busy. He took the time to program two fabs for us with excellent customer service. They have earned our business in the future! Staff was very busy but very nice! Thanks for a great job, Ace!

Gail K.

2/5

My husband came in today to purchase a power tool (Wilwaukee Impact Wrench)that was in a locked cabinet. The person who was attempting to help him said he (my husband) would need to get the key from another person working there. When my husband went to get the man with the key, the man never acknowledged him. While we understand he was busy, customer service should been extended with at least a simple “I’ll be with you in a moment “. Not to mention, the original salesman should have taken care of him in the first place. He is purchasing the wrench at another store.

We have always loved our local Ace but the customer service seems lacking a lot lately. It was never this way when it was Columbia Ace Hardware (previous owners). While is beautifully organized, if you can’t get the help you need when coming in to buy something, the store layout doesn’t really matter.