Thomas Watch Repair - Pleasanton, California

Thomas Watch Repair: A Trusted Local Watch Specialist

For discerning watch enthusiasts seeking meticulous and reliable service, Thomas Watch Repair stands as a premier choice in Pleasanton, California. Located at 4615 First St #120, Pleasanton, CA 94566, United States, this establishment has cultivated a strong reputation for providing exceptional watch repair and servicing. Their commitment to quality and personalized attention is evident in the consistently positive feedback received from their clientele.

Services Offered

Thomas Watch Repair specializes in a comprehensive range of watch repair services, catering to a diverse collection of timepieces. They expertly handle:

• Watch Servicing: Regular maintenance and cleaning to ensure optimal performance and longevity.
• Watch Repair: Addressing a multitude of issues, from damaged crystals and broken straps to intricate movement complications.
• Watch Restoration: Bringing vintage and antique watches back to their former glory.
• Watch Sizing and Adjustment: Precisely fitting watches to individual wrists, ensuring comfort and accuracy. Notably, the business offers a remarkably flexible policy, as evidenced by customer testimonials, where resizing is provided “on an honor system.”
• Battery Replacement: Quick and efficient battery changes for a variety of watch models.
• Watch Movement Overhaul: A thorough restoration of the watch’s internal mechanism.

Thomas Watch Repair prides itself on employing skilled technicians who possess a deep understanding of horology. They utilize state-of-the-art equipment and adhere to the highest industry standards, guaranteeing the integrity and longevity of each timepiece entrusted to their care. The owner, Thomas, is personally involved in every repair, prioritizing customer satisfaction and building lasting relationships.

Location and Accessibility

The convenient location at 4615 First St #120, Pleasanton, CA 94566, allows for easy access for local residents and visitors. Furthermore, the business is committed to accessibility, offering a wheelchair-accessible car park and entrance, ensuring that individuals with mobility limitations can readily utilize their services. On-site parking provides added convenience for customers.

Customer Feedback and Reputation

Based on numerous reviews on Google My Business, Thomas Watch Repair consistently receives outstanding ratings – averaging a remarkable 4.9 out of 5 stars. This demonstrates a clear commitment to delivering exceptional service and building a loyal customer base. The overwhelming sentiment expressed by customers highlights the business’s dependability, friendliness, and local focus. Many clients express delight in finding a trusted, reliable watch specialist within their community. The consistent praise underscores the value customers place on Thomas’s personalized approach and commitment to quality. The business fosters an atmosphere of warmth and professionalism, making the repair process a pleasant experience.

Contact Information

To schedule an appointment or inquire about services, clients can reach Thomas Watch Repair by phone at 9258720108. Alternatively, detailed information and additional resources are available on their website: http://www.thomaswatchrepair.com/. The website provides a comprehensive overview of the services offered and showcases examples of completed work.

Thomas Watch Repair is more than just a repair shop; it’s a testament to dedicated craftsmanship and customer care. Their commitment to quality, accessibility, and a personalized approach makes them a standout choice for all your watch needs.

👍 Reviews of Thomas Watch Repair

Renee M.

5/5

If you've been looking for a local watch repair, the search stops here! Thomas is wonderful. He recently sized my mom's gift watch and offered "an honor system" where she can bring it back and re-size if needed: "just tell me I sized it for her and I will re-size it for no additional cost". He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependably, friendly and local. Wow - Thank you Thomas! I've finally found my watch guy!

Brad C.

5/5

I popped into Thomas Watch Repair thinking my Seiko watch was broken, meaning the stop watch was "not working properly". I was asking for assistance and possibly repair of the watch. I love this watch but don't wear it often. Thomas explained, very politely, that my watch was fine but I misunderstood how to use it correctly. He then explained the operational details to me in detail and sent me on my way, no charge. I am just overwhelmed by his honesty and professionalism. This level of customer support is virtually unheard of in this day and age. So, I highly recommend if you need and service or repairs to your watch please support this small local business. No, i don't work there, I am not family related, and no I am not being paid for this review. I'm just telling you the truth !

Suhaas S.

5/5

This place truly deserves a six star rating! He was incredibly helpful, especially when I had many questions about my watch. He took the time to explain everything patiently and fixed it for me, ensuring it was in perfect working order before I left. To top it off, they refused any payment for the service! It was a small but incredibly kind gesture. They even allowed me to bring my scooter inside while they worked on my watch. If you need your watch repaired, this is definitely the best place to go!

Steve C.

5/5

Thomas is wonderful! He has serviced my omega sea master for the last six years. Both changing batteries and helping me change bands, adding links and subtracting links. He’s a good man with a great business I drive all the way from San Ramon just to see him.

J M.

5/5

Wonderful place to get my watch repaired. Best customer service ever! A large array of watches. Go just to see what’s available! Close parking too!

Len Y.

5/5

Not only is Thomas an expert in watch repair, but he is also honest. He explained what is needed and my options. He installed my antique watch glass cover, removed the dead battery-- for free. He was highly recommended by a reputable jewelry store in castro valley.

シTacticalMecha

5/5

Excellent and quick service. Very friendly as well. I will continue to come back for all of my future watch repairs! Highly recommend

Ana B.

5/5

I had a great experience! I went in for a battery change, and it was super quick. The staff was really friendly, and I’ll definitely be coming back!