The Window Store & More - New Berlin, Wisconsin

Tammy R.

We found The Window Store Inc while at the home improvement show. We loved the quality of their product and choices in refacing our failing cabinets and drawers. Not only did the refacing totally update our kitchen, they installed beautiful heavy duty slide out cabinets and rebuilt our worn out drawers with full extension hardware and soft close door hardware. From start to finish this was a top notch quality job. Definitely much higher quality than the bid from the big box home improvement store. We're 100% happy with our updated kitchen!

Amy R.

From customer service to supplied products to installation to function, we’re very pleased with the results of our kitchen and laundry room cabinet refacing project by The Window Store & More. Here’s why ...

Communication: The operation team’s responsiveness regarding questions/concerns was timely, even when we were personally dealing with the outside countertop supplier. To us, this showed accountability and pride in the overall final project, not just their part of it. Also, the project started within the anticipated window they said it would from time of sale (2–3 months). Another positive was they gave us a one-month advanced notice of the scheduled project so we had plenty of time to empty the cabinets and drawers; plus, the project started on the exact date/time they told us it would, without any delays!

Quality control: Before starting renovation, the installer double checked that all product was delivered and correct, including the color—and it was—making for a great first impression and kick-off to the installation experience.

Craftsmanship: The materials and build of the products are quality. The drawer and cabinet facings, and in-cabinet maple pullout drawers are solid; and the door and drawer hardware is high quality, operates smoothly, and will seemingly have an extended life.

Attention to detail: The installer took great pride in his workmanship and in the finished project, not only from a beautification standpoint but functionally too. And he thoroughly cleaned up the job site at the end of each work day.

Ease of working with: No remodeling project is perfect, but this one had minimal issues. The installer addressed concerns about fitment and finishing in real time, confirming preferences and finishing options. One example was we weren’t previously made aware of how the new depth of the corner drawer facings and hardware would affect the ability to open them and function, but working with the installer we came up with a plan that facilitated operation as well as looked pleasing. Generally, we had minimum disruption to our working kitchen and laundry areas during the week-long project. And, the company offered multiple ways to finance the project.

The only downsides to our experience were that it would have been nice to have more detailed order sheets from the initial sale, listing the number of doors, drawer faces, pullout drawers and for which cabinets, and the like. Also at the time of sale, it would have been beneficial to see the aftermarket products like the spice racks and lazy Susan. We’re not disappointed in the quality of the products, but we may have made different decisions about them functionally.

Working with The Window Store & More was an overall pleasant experience, we’re very happy with the results, and would recommend using this company to anyone wanting to update the look and functionality of their cabinets.

Lyle S.

After talking with them at their booth at the Wisconsin State Fair August 2024, we contacted the Window Store to have the cabinets refaced in our 3 bathrooms. One of our bathroom cabinets was a custom cabinet that would have resulted in an expensive project if we had chosen to remove it and replace it with a new cabinet. The refaced cabinets are beautiful and the Oak matches our existing cabinets perfectly. We love the soft-close hinges and the high quality of the product. The project went smoothly, from start to finish, and everyone we spoke to at the company was professional and courteous. The installer, Todd, was fantastic and the workmanship top-notch! We were extremely pleased with our experience with the Window Store and have no reservations in recommending the Window Store to others.

Terri M.

I couldn't be happier with my kitchen reface project. Originally, I planned to get new cabinets, but I am so glad I went this route instead. I got a new kitchen with only two weeks of downtime - one for the counters and appliances and the other for the reface project. The Window Store had so many more options available than I expected which makes my kitchen way more usable and updated. The high-quality, fully pull-out drawers with soft close are a game changer along with the pull-out drawers added in the lower cabinets. In addition, they removed the '70s desk and built me a new cabinet that blends seamlessly with the rest of the kitchen. The quality and craftsmanship of the installation was excellent. Every employee I worked with went above and beyond what I expected to answer questions and help me solve problems.

Natasha H. E.

When replacing our home’s original (1937!) 1st floor windows, we wanted superior replacements that were easy to use, easy to maintain, and secure for our family. Beyond that, our seasonally-focused window concern was on energy savings, as our previous windows leaked terribly during winter months. The Window Company delivered on all — additionally making the ordering streamlined and installation hassle-free. We noticed quickly the heat retention in the colder winter temps. Both aesthetically and practically we are happy with our order, and are excited to move onto other floors of our home.

Mayfair W.

10 STARS!!! We had our roof done and it is beautiful. From the gentleman who rang my doorbell, to the lady who called to welcome us to the "family", to the roofing expert who gave us a GREAT estimate, and the crew who did the spectacular work. EVERYONE was friendly, kind, and above all professional. I had had 4 other estimates and while The Window Store wasn't the cheapest, they were the obvious best. They worked with us regarding our budget and made it happen. I really feel like we are part of the "family". I cannot say enough wonderful things about The Window Store and More! In fact, they were so great we are having them do our windows next!!! We can't wait! We're going to have the best house in our neighborhood. Thank you Window Store and More!!!!

Karen S.

Our experience with Michelle the Manager of Operations and our installer Rob was great. We love the end product. Our only complaint was the sales person promised more than what is included in the quote. Be sure to have everything in writing and it should go well.

Tim D.

We had a fantastic experience with The Window Store and our kitchen resurface/remodel. Ger did a wonderful job helping us change some of the functionality of our kitchen and the final look was great! Highly recommend!!!!