The Dylan Apartment Homes - Hercules, California

Dana S.

I highly recommend The Dylan! What stands out most is their teams genuine care for the residents and visitors. The manager and her team are approachable, friendly, and willing to go above and beyond to ensure everything runs smoothly. Whether it's organizing community events or ensuring the property is well-kept, it’s clear they take great pride in creating a positive living environment.

It’s rare to find an apartment manager who is both thorough and so personable, and I feel fortunate to have had such a positive interaction with her and her team!

Dominique S.

Huge thank you to the new property management company, Lyon Living. From the moment they took over, they have significantly enhanced our living experience with numerous improvements, repairs and upgrades. Within just a week, they have made remarkable changes.

Lyon Living promptly addressed our ongoing maintenance issues that had been unresolved since we moved in, which the previous owners never fixed. Their efficient resolution was incredibly relieving.

They have also beautified the exterior and interior common areas, making the environment much more enjoyable and aesthetically pleasing. Their attention to detail is impressive, reflecting their pride in maintaining the property to a high standard.

The staff is exceptionally pleasant, positive , welcoming, and professional. They go above and beyond to ensure residents' satisfaction and our needs are met, with a friendly attitude and willingness to help.

Having Lyon Living take over has been a breath of fresh air as they have made a positive impact on our community.

Thank you so much, Lyon Living. We are truly grateful for the wonderful changes you've brought.

Moy A. K.

Living at the Dylan is mixed. Overall we have been pretty happy as the apartment itself is nice and the view is stellar. On the downside, the apartments are not very well soundproofed so it is impossible to escape noise from adjoining neighbors and the hallway. Package delivery and building access are nothing short of huge inconveniences. We have unfortunately been the victims of several package thefts to the extent I will no longer have deliveries made to my residence which is a huge burden. Building access for delivery drivers with a code is problematic as the devices are non-functional when I have tried to use them on multiple occasions.

All the above being said, maintenance here, specifically Chris, is PHENOMENAL. Words cannot express how helpful and kind Chris has been for our needs - from a water hookup issue to a late night key lockout, he has provided EXCEPTIONAL customer service and is always available to lend a hand. This man deserves a huge shoutout for his amazing work.

Wendy C.

Living at Te Dylan is awesome! The units are beautiful and the amenities are great. It's very quiet and the views are amazing! The staff is absolutely amazing as well. I just met Dawn today and she is very nice and was very helpful in assisting me with a package. If anyone is looking for a new place to live, definitely come visit The Dylan. You'll love it!

Erica T.

Not sure where to start first. Fantastic Staff I absolutely love 💗 my unit. Excellent maintenance staff they address any issues that may arise promptly and efficiently. Can’t say enough about The Leasing Agent Risha her Professionalism and kindness is unmatched. The property is beautiful the location is perfect it’s definitely The Bay Area’s Hidden Gem 💎. I absolutely love Living at the Dylan It’s a Vibe not sure it can be matched.🥂🍾…

Kimberly R.

The terms of the lease change at their leisure. Great location for 1-2 years, but do not live facing the courtyard. There will be little to no notice of rentals and the noise will last late into the night. Very pet friendly but owners neglect to clean up after their dogs quite a bit. And most importantly, the bait and switch is real. The rents and fees are higher than expected, but perks in the lease, such as assigned parking disappear with no refund or reduction in rent. For $3400/month, it’s cheaper than some, not others. What’s good: location, nice gym, walking areas, proximity to stores. What needs improvement: truth in advertising, changes in leasing terms, parking. You win some, lose some. I have been here almost two years: I will not renew the ever-changing lease.

Alethia M.

I like to share my experience, everyone that works at Dylan’s is truly amazing and approachable. Some days I come in really tired from work and the energy I get from the office is amazing (Risha) 💜always willing to assist and we also have great conversations. I see Risha work ethnic Moving to Boss Status🩵 the office even go as far as asking Is there anything you need how was your day? my current experience with Ruben today was very delightful 🦋I needed some help and Ruben went above and beyond to assist. I see a great future for Ruben and this role moving forward along with his role model.Dawn O’Brien what a pleasant person.🌺 The whole staff is on point.💜✅ I’m happy to call this home… 🙏🏽🦋🩵

L C.

The Whole leasing office team, Dawn, Heather , Shyanne, Terisha and Tj have been so great! New management has been so helpful! I renewed my lease another Year! Christina P, the regional account manager, is very fast in response. Maintenance team is very fast with their work orders! They have a new BARK CART in the office and I bring my dogs in now all the time! I love walking my dog near the water front! My kids loves bringing their friends in the clubhouse to play pool and table football!

Its easy to order Uber eats and uber! I dont have a car so easy transporation like this is important!

I highly recommend living here at The Dylan!