SQC General Contractors LLC - Fairbanks, Alaska

Celine Jade

Hey there, just wanted to share our experience with SQC General Contractors. We've worked with them on a few projects now, including the construction of our three-bedroom home and an addition to one of our rentals. Their work has been fantastic, and we can't speak highly enough of them. From their thorough and transparent communication to their honesty and quality of work, they have impressed us every step of the way. They handle everything from permitting to engineering and change orders with professionalism and efficiency. They have been one of the most punctual and timely teams we've worked with, and we highly recommend them. Additionally, they also offer services and worked on our septic old work, excavation redid our failing foundation on one of the rentals and building maintenance. If you're looking for a reliable contractor, look no further!

Rachel Patton

They were contracted through Lowe’s, Sam quoted us a reasonable price of 1,665.00 for a dishwasher installation (electrical and water) and a fridge water line hook up…

First issue was they didn’t let Lowe’s know the quote or that it was more services than what Lowe’s could provide… Lowe’s had no clue what was going on and SQC acted like they didn’t know either. Finally we figured out that we would have to pay SQC directly… and that was fine with us.

Next they said we had to go there(to the office) in person to pay the deposit and so that was a pain for my husband to find time to pay instead of just giving the info via phone, by the time he goes there- they tell him he could have called to pay with his card and that they cannot take his payment -_- (so we could have scheduled the service way sooner).

Thennnn, they schedule us, and re schedule us (because they triple booked themselves-not our fault), then reschedule us again… I really tried to be understanding since we had already paid the deposit.

Now… the whole process started at 8am where 3 workers showed up. They didn’t have all their supplies so they were waiting around a lot for Paul to bring the items (even though I called beforehand to confirm with Carrie that they were providing all the supplies so this wouldn’t happen and she assured me that they had everything)… next they wanted to install the electrical outlet where they decided to hack/carve through our log home wall instead of just drilling a hole and creating an outlet box on the side of the cabinet (would have taken less time! Mind you I could have done all this work myself but I just had a baby so the services were a gift from my husband so I wouldn’t have to do this) and then they forget more tools, they call my husband a million times while he is at work instead of speaking with me about what they are going to do, they change the quote to add more money (1,533.50 on top of the 1,665.00) and I’m about to throw up because the cost doubled!!!! But at this point it’s the afternoon and I just want them to be done because they have been there since 8… by the time they finish its 10pm- yes, 10pm!
They also shut the power off for my fridge for multiple hours and the items in my freezer melted, they knew their was food in there because I pointed it out. My husband turned it back on when he saw that.
All the prices above, did not include the installation fee for the dishwasher, so my husband just said he would do it since it was 10pm and we didn’t want to pay more to have it installed (yes this would have been on top of the $3,198.50 cost).

Now here is the great part, we get the bill the next day, and it’s EVEN MORE. I call Carrie and kindly ask for a better explanation of the invoice, she cuts me off while I’m talking-saying she will call me in 30 mins when she gets to the office… I say okay and wait… almost 4 hours later I decide to call again and she forwards me to voicemail partially on the 3rd ring, now I’m kind of pissed because we have already dealt with all of the above and I was at my breaking point. So 3 hours after I was forwarded to voicemail and left a voicemail with my name, Paul calls me and tries to explain why the bill is higher and he will “eat the extra charge” and this point I just said ok because I wanted the nightmare to be over… so in total we ended up paying $3,542.45 to have a 700 dollar dishwasher installed… not only were we taken advantage of with a new baby but disrespected.
Please for the love of god, do not use this LLC unless you want to be ripped off and charged an ungodly amount of money and then to be disrespected by the office staff.

I will say that the employees Ben(?) and the tall guy with the glasses were extremely nice though, they were very patient for how long they had to wait for Paul to bring the supplies and they did their best with what instructions they were given and they didn’t complain about it either even though their services could have been utilized better.

Yellisey Khit

I want to personally recommend SQC for any remodeling projects you might have in mind. We've used them multiple times, and each time they've done an outstanding job! Their attention to detail and craftsmanship is truly top-notch.

Not only that, but we also rented equipment and trailers from them, and let me tell you, their communication is always on point! They keep you informed every step of the way, and they're always honest, transparent, and upfront about everything. It's really refreshing to work with a team that values open communication.

One thing that really stood out to us was their punctuality. They were always prompt and never kept us waiting. Plus, the end results were beyond our expectations! They truly know how to build beautiful homes, and their kitchen renovations are simply stunning.

If you're in need of an updated kitchen or a house built, we HIGHLY recommend giving SQC a call.

Sarah LaMarr

Eli was wonderful to work with!! He was on time, very professional and knowledgeable, and quickly identified and fixed the issues. Eli also did a fabulous job cleaning up and making sure everything was in good working order before he left. Thanks!!

Brandon Boyer

SQC contracting and all the men and women that I have interacted with that represent SQC are wonderful. Their work is high quality and they pay close attention to details, which I appreciate. They are very flexible and were able to put up with my design changes and additions professionally and with great kindness and enthusiasm. I would highly recommend them for any of you renovations, remodels, or new builds. They transformed our house into our dream home and we are so grateful!

Tony Higdon

Just finished doing our kitchen remodel with Sam and Carrie of SQC General Contractors. They were absolutely amazing and professional to work with. We interviewed three other contractors in the local area and were not impressed. We were so happy when we found Sam and Carrie. We would definitely recommend them for any remodels within the North Pole/Fairbanks area.

Paulette Conlin

This company just installed a new tub and tub surround for us. We are very impressed with their work and attention to detail. The crew was great to have in our home, hardworking, and made sure the job was done right.

Lorna Tyson

Samuel installed a dishwasher for us and he arrived in a timely manner and did a great job with the install.