Shell Lake Marine - Shell Lake, Wisconsin

Shell Lake Marine: A Comprehensive Resource

For boat enthusiasts and those seeking comprehensive marine services in Shell Lake, Wisconsin, Shell Lake Marine stands as a premier destination. Located at Address: 800 N Lake Dr, Shell Lake, WI 54871, this established business offers a wide array of services and products designed to meet all your boating needs. With a dedicated team and a commitment to customer satisfaction, Shell Lake Marine has become a trusted name within the local community and beyond. The company’s phone number is Phone: 154687662, and visitors can find detailed information and browse their offerings on their website: Website: shelllakemarine.com.

Specialties and Services Offered

Shell Lake Marine distinguishes itself through a diverse range of specialized services. Primarily, they operate as a reputable boat dealer, offering a selection of boats from various manufacturers, catering to different boating styles and budgets. Beyond sales, they provide comprehensive boat repair shop services, ensuring your vessel remains in optimal condition. Recognizing the need for secure storage, they also function as a conveniently located boat storage facility. Furthermore, their skilled team acts as dock builders, constructing and maintaining docks to meet individual client requirements. Finally, their dedicated repair service covers a multitude of issues, from minor maintenance to major overhauls.

Key Features and Amenities

Shell Lake Marine prioritizes convenience and accessibility for its clients. They offer in-store pickup options, streamlining the purchasing process. Their onsite services encompass a wide range of support, ensuring a seamless experience. For customers requiring transportation of their boats, they provide delivery services. Notably, they offer same-day delivery for urgent needs. The facility is wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating their commitment to inclusivity. Payment options are diverse, accommodating various preferences. Clients can utilize checks, credit cards, debit cards, and NFC mobile payments, maximizing flexibility.

Customer Feedback and Reputation

Shell Lake Marine consistently receives positive feedback from its clientele. Currently, the company boasts 78 reviews on Google My Business, reflecting the high regard it holds within the community. The average opinion is 4.4/5, signifying a strong level of satisfaction. Here's a summarized breakdown of what customers are saying:

• Exceptional Service: Many reviews highlight the knowledgeable and helpful staff, praising their expertise and willingness to assist.
• Quality Repairs: Customers consistently commend the quality of the repair work, noting the attention to detail and the use of high-quality parts.
• Wide Selection: The boat dealer aspect receives positive feedback, with customers appreciating the variety of boats available.
• Convenient Location: The Shell Lake location is frequently cited as being convenient and easily accessible.

To delve deeper into specific customer experiences, a visit to the shelllakemarine.com website or a review on Google My Business is highly recommended.

Location and Contact Information

Shell Lake Marine’s strategic location at 800 N Lake Dr, Shell Lake, WI 54871 provides easy access for boaters in the region. The facility is well-situated, facilitating convenient drop-offs and pick-ups. For immediate assistance or inquiries, please contact them directly at Phone: 154687662. Their website, http://shelllakemarine.com/, offers comprehensive details about their services, products, and operating hours.

👍 Reviews of Shell Lake Marine

Travis V.

1/5

Got fired for a bs reason. Communication isn't very good there. Boss swears at employees. Got fired for not being told exactly what needed to be done on 2 pontoons that needed to be pressure washed. Instead of me correcting the mistake and redoing them, I got let go. Not going into specific detail and telling me how each pontoon should be done. Whatever you do don't make a mistake. Apparently you won't be able to fix it or redo it. It's easier to just fire you I guess.. Wouldn't recommend working here.

Anthony D.

5/5

Handle broke on my boat wench coming off the lake. I pulled in with no appointment for help because I wasn't safe to tow on the highway. They not only made time for me but everyone was very polite and they gave me a quick weld so I could finish cranking up the boat for travel until replacement parts can be ordered.

James M.

5/5

I needed a pci switchbox for my older merc classic 50 and everyone went above and beyond to help me out. Not only did they take the time to find the correct part and call me back, they helped me walk through with the troubleshooting I had already done.
I wish they were closer to Webster but I'm now a customer for life. Thanks to Kyle and everyone else at Shell Lake Marine, you saved a 2 week vacation!

Ryan P.

3/5

I'm not pleased with their boat storage people. We asked them if we could pick up our boat on Saturday, and they unwrapped it on Tuesday and left it out in the rain. The boat was a mess by the time we picked it up. We will store it in Cumberland this winter. Also, there is NO SECURITY for boat pick-up. Anyone can drive in and take any boat. The keys are in the boat.

Courtney B.

5/5

They always have what I need and are willing to go above and beyond! Really appreciate their quick response and care for our boats! Keep up the great work!

Taren F.

5/5

I have always been treated great by Tom and his amazing team! Go here for any of your marine related needs! 10/10

Sandy E.

2/5

I have been hiring and paying for service providers for 30 years in my ownership of 2 cabins and 3 homes and have never had a RUDE CUSTOMER SERVICE EXPERIENCE like I did at Shell Lake Marine. We purchased a floating dock of which we have never had before in our 12 years of owning cabins and waited to finish paying until they fixed a pole that was not set right creating an extremely loud and annoying squeaking. They only asked for 1k up front and the rest at installation. However, when the nice men arrived to install it (of which we TIPPED THEM for what we thought was a job well done at the time!) they stated I needed to pay for the rest. We are at our cabin without a checkbook and when I called the company to pay that day they said they wouldn't take payment over the phone. After that we learned of the squeak and they said they would come back and reset the pole. Since we were not back up to the cabin for 2 weeks, we waited to ensure it was done well before I mailed the check as I have learned that the hard way over the years to pay too soon or you never see/hear from them again. The owner or manager called me and was RUDE and INCONSIDERATE in words and tone when I said I was waiting to send payment. I said that A) they don't take credit cards which I would have preferred and would have ensured they had their money that day and B) I would be happy to send 50% more until we got back up there in a week to check the work. He hung up. When I called today to see if our ladder was in and ready for installation she said it was but I had to prepay before they would install...as if my payment that was 3 weeks later than they expected made me high risk on a $500 ladder. It was a point they were making it seems. When I stated to the sales person of which I had dealt with over the last year on this since placing the order that the guy who called me was awful in his customer service she said they know longer will sell the ladder to me and said to go somewhere else. I am in sales and customer service for a career and cannot believe the way I was treated for paying "late" by 3 weeks when A) there was an issue and B) they don't take payment over the phone. NOT a good reflection of the WI North Country way of doing business at all.

Andrew D.

5/5

Outstanding service from the whole team. Ordered a Manitou pontoon and a lift last fall. Both delivered in May. Tom, Courtney, Travis and team did a phenomenal job from sale to installation. I have done business with them in the past and will continue into the future. First rate sales and service!