SERVPRO of Wood, Ritchie & Pleasants Counties - Parkersburg, West Virginia

Introduction to SERVPRO of Wood, Ritchie & Pleasants Counties

SERVPRO of Wood, Ritchie & Pleasants Counties is a highly regarded disaster restoration service operating out of Parkersburg, West Virginia. Located at 2400 Gihon Rd, Parkersburg, WV 26101, this established company provides comprehensive solutions for a wide range of emergency situations, demonstrating a commitment to quality and customer satisfaction. With a dedicated phone line at 44287378 and a user-friendly website – servpro.com – SERVPRO offers convenient access to information and services. Their strategic location allows them to efficiently serve Wood, Ritchie, and Pleasants Counties, ensuring rapid response times during critical events.

Specialized Services and Expertise

SERVPRO distinguishes itself through its specialized expertise in handling various types of disasters. While specific details about their specialties aren’t explicitly listed on their website, their broad service offerings strongly suggest proficiency in areas such as water damage restoration, fire and smoke damage mitigation, mold remediation, storm damage recovery, and crime scene cleanup. The company’s core competency lies in mitigating the devastating effects of these events, restoring properties to their pre-loss condition, and safeguarding the well-being of their clients. They likely employ advanced techniques and equipment to address complex challenges, reflecting a dedication to utilizing the latest industry best practices.

Accessibility and Customer Service

SERVPRO of Wood, Ritchie & Pleasants Counties prioritizes accessibility and customer service. They offer onsite services, ensuring immediate assistance when needed. Furthermore, the facility boasts a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accommodating individuals with mobility limitations. This dedication to accessibility underscores their belief in providing equal access to their vital services. The consistently positive feedback regarding their responsiveness and professionalism indicates a strong customer-centric approach.

Positive Feedback and Reputation

The company’s online presence, particularly on Google My Business, reflects a strong reputation. Currently, SERVPRO of Wood, Ritchie & Pleasants Counties has garnered 39 reviews, averaging a remarkable 4.5/5. These reviews consistently highlight the company’s professionalism, speed, friendliness, and efficiency. Clients frequently commend their thoroughness and attention to detail, emphasizing the effective restoration of their properties. The recurring theme is the ability to handle challenging situations with competence and compassion, creating a positive and reassuring experience for those facing distress.

Detailed Information and Contact

For those seeking assistance, SERVPRO of Wood, Ritchie & Pleasants Counties provides several avenues for engagement. The listed phone number, 44287378, facilitates direct communication with their team. The website, servpro.com, offers a wealth of information about their services, including detailed explanations of each restoration process and frequently asked questions. Prospective clients can also explore case studies and testimonials, gaining a deeper understanding of the company’s capabilities and commitment to excellence. Their address, 2400 Gihon Rd, Parkersburg, WV 26101, enables convenient scheduling of onsite assessments and service provision.

Key Features and Benefits

• Rapid Response Times: The company’s location and efficient operations enable them to respond swiftly to emergencies, minimizing damage and disruption.
• Comprehensive Restoration Services: They offer a broad spectrum of services, addressing various disaster scenarios with tailored solutions.
• Experienced Professionals: SERVPRO employs trained and certified technicians equipped to handle complex restoration challenges.
• Customer-Focused Approach: A commitment to clear communication, transparency, and client satisfaction is evident in their operations.
• Accessibility: The accessible facilities and services cater to a wider range of clients, ensuring inclusivity and ease of access.

In conclusion, SERVPRO of Wood, Ritchie & Pleasants Counties represents a reliable and professional disaster restoration service. Their combination of strategic location, specialized expertise, and commitment to customer satisfaction positions them as a valuable resource for residents and businesses in the region. The positive feedback and accessibility features further enhance their appeal, solidifying their reputation as a trusted partner in times of need. Potential clients seeking immediate assistance or comprehensive restoration solutions are encouraged to contact SERVPRO directly or explore their website for detailed information.

👍 Reviews of SERVPRO of Wood, Ritchie & Pleasants Counties

Randy M.

5/5

Servpro is a very professional company which i would highly recommend for any home water damage clean up, fast friendly and efficient.

Matt G.

1/5

Called them to get an estimate to clean up a major sewage leak in my crawl space. Set up appointments twice which James missed saying he had bigger clients to deal with so I got pushed back. After a week he finally got out to my house. He looked at the damage and said he would charge me $250 for the estimate. He took a picture of my credit card and said he would have the estimate by the following week. It has now been over a month. I have left several messages and he is now screening and declining my calls. Now I'm literally up s*** creek without a paddle since they are the only company that services my area. Very unprofessional and deceitful, would not suggest this company to anyone. Wish I could give zero stars.

Maryellen H.

1/5

They stole so many things. They allowed what little I had left after the fire to sit in water on my garage floor. They stole items that were outside that had nothing to do with the fire like my Smoker. If you use them like I had to because my insurance company picked them, remove what you want to keep right away. I did report it to my Insurance adjuster Don Gemmell Farmer Insurance. He was supposebly did contact ServPro.
1.All mine and my daughters christmas stuff-ornaments, dishes, glasses, everything.
2. 2 flat screen TV's (one of the TVs didn't even have the film off the screen)which we asked them to put in the back bedroom it was not being gutted.
3.- A basketful of makeup and misc items, jewelry, hair products etc.
4. Broke a desk..so they threw it out.
5. A smoker that was on the back deck. had nothing to do with the fire
I can't remember all the stuff. So much more. You took advantage of 2 women while we were distress over the fire.

Justin M.

1/5

How to give Servpro a good rate because the owner said in order for me to cut my bill down for all the mistakes that they've called with burning out my electric and stuff he said the only way I would get my money back was to give him a good review I would not recommend them they blew out my power and my house and I had to replace it all Servpro is a terrible place they take forever to get things done it took a ton of time they are so slow in cost outrages so for that review I give them a no stars thank you and do not call Servpro for your knees because your needs will not be met you get more needs met in a strip club

Karen S.

5/5

Outstanding staff and professional
Customer service. They did a great
Job cleaning and sanitizing my house from a plumbing issue. Answered my questions and helped
my husband and I have a sigh of relief ,that it was going to be okay.
Highly recommend this particular
SERVPRO.

Emily L.

5/5

We ended up having a condensation leak in our basement which resulted in water sitting under our new floors. We wanted to be sure it would be taken care of the right way & that no mold would accumulate, even if that meant having to take up the floor. These guys were great! They were quick to get out here, very well mannered, quality work & well knowledgeable! We did end up having to take up about half of the flooring so we’ll try to match or replace the whole thing if needed, at least i know itll be safe with no issues now & thats all that matters! They even took care of some mold they found starting on the walls etc & i am so grateful. Worked easily with our home insurance company & everything was a breeze. Glad we were able to find out about Servepro to take care of us!

Joshua L.

5/5

Great Service! We are having some issues with wet blocks in our basement. The two service professionals who came out showed me where the issues were with water drainage around our foundation, and how to fix it. They offered to do the repairs, but were honest that I could probably do them myself.

They easily could have exaggerated the problem and charged me more than needed, but did not!

Will certainly call them again if larger issues arise!

Vicki M.

1/5

I would give zero stars if I could, for price gouging. I contacted this location after my river front house flooded. They were helpful and supportive, told me that a house like mine would cost a maximum of $2,000. After the water went down and they were able to get into my house, the price became $5,000. It is disgusting, to take advantage of someone after their house is flooded by the river.