SERVPRO of South Redlands / Yucaipa / North Riverside City / Big Bear / Lake Arrowhead / NE Rancho Cucamonga - Redlands, California

Lonjemarieswisdom A.

All of the workers including Adolfo, Brendan, Danny ,Cesar ,Juan were very very professional, on time ,had AWESOME positive energy they did excellent excellent work I loved every single second that the men were here. They made me feel valued, appreciated,I didn’t get on their nerves asking questions . I did my best trying to make their needs met by giving them water, , and letting them use the restroom and providing and letting them use the restroom ,and providing a workspace for them, etc,and I was also very kind to them as well. One of my favorite parts was their positive energy. They brought while doing the work, and I absolutely loved seeing the men laugh together and hearing Danny and Cesar laugh and sing! I would definitely recommend ServePro to anyone!

Gary S.

I had a condo unit that flooded twice in one month. The initial company I hired destroyed valuable cabinetry and furniture without asking. I finally called ServPro, which I should have done the first time. They were very good at communicating with me on what had to be done. Very professional and a great team. I was very impressed on how they communicated with each other and were on the same page. Thanks for getting me out of a horrible situation.

Ann P.

In a time of a personal crisis (fire at my home), they responded to my initial inquiry very quickly. Their staff is very personable, answer all of my questions and are extremely knowledgeable. They have been working very well with my insurance company. I feel very confident that the clean up, repairs and restoration will be done in a professional and competent manner.

Joe C.

Team has been wonderful to work with!! Our PM, Juan, has great communciation skills to keep us informed regarding scheduling, product procuremet and scheduling of trades. This has made our repair project run smooth!!!! In addition, ALL trades have been extremely profession and respectful, along with doing beautifil work!!! Great work ServPro!!!!!!

I will post pics more!! But wonderful work!!!

Nov 23, 2023.
All work completed and just very minor pick-ups!! Drywaller and Finsihed Carpetry/Painters subs did AN EXCEPTIONAL job!!!!! Very happy with the finished product!!! Team lead Juan Sanchez heard our concerns throughtout the process!! Great team leader!!! Job ran smoothly and truly addressed our concerns and phasing of the project!!! Great job Juan and his crew!!!!!

Janet T.

The service was fast and efficient, and easy to schedule. After the roof leak, they removed part of the wall and ceiling, and used dehumidifiers in the area with the water damage. I haven’t had the reconstruction part yet, so more to come.
Update: Drywall and texturing were installed in one day, very efficiency, and looks good. Just need the painting still.

Rich G.

Working with ServPro has been great so far. They are professional, clean up after themselves. and take the time to explain and answer quesions. I am looking forwad to the next phase of this project working with ServPro. But working with Josiah was not a favorable project manager.

Brandy B.

First, I want to thank my agents at AAA home insurance for responding so professionally, promptly and compassionately. I have them to thank for putting me in touch with the awesome team at SERVPRO South Redlands! They responded quickly, professionally and I always knew I was in great hands. I love how they kept in touch with me to let me know what the next step was and when it would take place. I always knew who I could call if I had any questions or concerns. They sealed everything off, put down mats to prevent dirt being tracked in and cleaned up everything afterwards. Our water heater had a slow leak which affected the area around our water heater in our garage, our downstairs bathroom baseboards and our downstairs walk-in closet. They removed only what was affected, dried up the moisture, used a spray to mitigate for mold growth, and then did a beautiful reconstruction!! José is a master at what he does!! He made it look “like it never happened”! I am so impressed with our SERVPRO team! I will recommend (rave about) them to anybody who needs their services. I have included before and after pictures. Thank you, SERVPRO South Redlands! You made my family and me very happy. You made a stressful situation go so smoothly! You truly live up to your slogan!

SOROOSH E.

I had a demolition and mitigation work for water damage and mold completed by Serpro of South Redlands/Yucaipa/North Riverside/Big Bear/Lake Arrowhead. They gave me a fair price - I had other bids as well. They fit me in to meet the urgency of the issue, did the work on time, and within budget. Their work was done with excellent quality and I am very happy with the results. The staff returned my calls quickly and answered all my questions. Overall, a very professional team. I would use them again and recommend this organization for mold demolition and remediation. S. Ehteshami