Russell Hardware Company - Bloomfield Hills, Michigan

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States.
Phone: 2486440100.
Website: russellhardware.com
Specialties: Home goods store.
Other points of interest: Small Business, In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Russell Hardware Company

Russell Hardware Company 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States

⏰ Open Hours of Russell Hardware Company

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Introduction

Nestled in the heart of Bloomfield Hills, Michigan, the Russell Hardware Company has been a trusted and beloved local institution since its inception. Situated at 36280 Woodward Ave, this family-owned and operated business has been serving the community for generations, providing an unparalleled selection of home goods and exceptional customer service.

Main Services

  • Home Improvement Solutions: From tools and hardware to paint and plumbing supplies, Russell Hardware Company offers a comprehensive range of products to tackle any home improvement project.
  • Hard-to-Find Items: The store is known for stocking unique, hard-to-find items that are not typically carried by bigger box stores, making it a go-to destination for specialty needs.
  • Expert Advice: With a team of knowledgeable and experienced staff, Russell Hardware Company prides itself on providing personalized advice and assistance to help customers make informed decisions.
  • In-store Pickup: Conveniently shop online and pick up your purchases at the store, or browse the aisles for inspiration and take your new items home the same day.

Location and Access

The store is conveniently located on Woodward Avenue, a major thoroughfare in the Detroit metropolitan area, providing easy access from both local and nearby communities. It is situated in the heart of Bloomfield Hills, a thriving neighborhood known for its vibrant business district, historic homes, and lush parks.

Public transportation is accessible via the SMART bus system, with the nearest stop located just a short walk from the store. For those driving, ample parking is available on-site, including dedicated spaces for customers with disabilities. The store is also wheelchair-accessible, with a ramp leading to the entrance.

Featured Characteristics

  • Family-Owned and Operated: Russell Hardware Company takes pride in being a local, family-owned business that has deep roots in the community and a commitment to exceptional customer service.
  • LGBTQ+ Friendly: The store is proud to be an inclusive space that welcomes and serves all customers, regardless of their sexual orientation or gender identity.
  • Wi-Fi Access: Customers can enjoy free Wi-Fi throughout the store, making it convenient to research products, compare prices, or simply stay connected while shopping.
  • Payment Options: Russell Hardware Company accepts a variety of payment methods, including credit and debit cards, as well as NFC mobile payments for added convenience.

Practical Information

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States

Phone: 248-644-0100

Website: russellhardware.com

Hours of Operation: Monday - Saturday: 8:00 AM - 6:00 PM, Sunday: 9:00 AM - 5:00 PM

Specialties: Home goods store

Positive Aspects from Reviews

Customers consistently praise Russell Hardware Company for its exceptional customer service, knowledgeable staff, and wide selection of products. One reviewer, Bill, highlighted the helpfulness of the staff, stating, "I talked to Bill and he was very helpful to me! Thank you so much! And keep up the great work!" This sentiment is echoed throughout the store's 76 reviews on Google My Business, with an average rating of 4.3/5.

Other positive aspects mentioned in the reviews include:

  • The store's ability to find hard-to-source items and special-order products
  • The friendly and welcoming atmosphere created by the staff
  • The store's commitment to supporting local customers and the broader community
  • The convenience of in-store pickup for online orders

👍 Reviews of Russell Hardware Company

Russell Hardware Company - Bloomfield Hills, Michigan
Brenna W.
1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Russell Hardware Company - Bloomfield Hills, Michigan
Xhesjan Z.
5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

Russell Hardware Company - Bloomfield Hills, Michigan
T B.
5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Russell Hardware Company - Bloomfield Hills, Michigan
Lewis H.
5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

Russell Hardware Company - Bloomfield Hills, Michigan
George D.
1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago.

I was told it was available and they would call me with pricing and availability. They never called so I bought it online.

This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

Russell Hardware Company - Bloomfield Hills, Michigan
Shannon S.
5/5

Excellent customer service! I purchased a beautiful walnut desk on FB Marketplace that was missing some of the hardware. Nicole helped me find exactly what I needed and gave me all of my options that would match the original hardware. There is no place like Russell Hardware for service and selection.

Russell Hardware Company - Bloomfield Hills, Michigan
TM E.
2/5

This used to be my favorite high end hardware store until my most recent experience. I’ve bought many quality items over the past 35 years here including very expensive door hardware for an entire large house. My recent experience really left me disappointed. I was ready to place an order for all of my hardware for a new build including all door hardware and cabinet hardware and had already pursued a quote but never got a return phone call or email back to place the order! Pretty shocking considering this was a very expensive purchase of Alno, Baldwin and other expensive products for a 7500 sq ft home, including lighting fixtures. I ended up at Herald Wholesale and was very happy. I doubt I will ever return after the hours spent choosing and shopping. The 2 stars are for the excellent displays.

Russell Hardware Company - Bloomfield Hills, Michigan
Kathleen J.
5/5

Brian went above and beyond to help me select the hardware for my kitchen. He steered me away from my original selection (which I am grateful for). I actually contacted him when my contractor installed the wrong cabinets and he helped me select new ones (we had to get a little creative). With Brian's input, we were able to make the flow in the kitchen look so much better. By the time I had to make a final decision on hardware, I was exhausted from making so many selections during our renovation. He selected the hardware for me, reassured me it would look great, and checked me out in under 20 minutes. We just installed the hardware last week and I LOVE IT!

Russell Hardware Company - Bloomfield Hills, Michigan
Brenna W.
1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Russell Hardware Company - Bloomfield Hills, Michigan
Xhesjan Z.
5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

Russell Hardware Company - Bloomfield Hills, Michigan
T B.
5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Russell Hardware Company - Bloomfield Hills, Michigan
Lewis H.
5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

Russell Hardware Company - Bloomfield Hills, Michigan
George D.
1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago.

I was told it was available and they would call me with pricing and availability. They never called so I bought it online.

This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

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