Ruggs Benedict Carpet One Floor & Home - Avon, Colorado

emily G.

Recarpeting a furnished mountain home can be a hassle, but using professionals like Ruggs Benedict can make all the difference. My salesperson, Ellen and her teammate Holly were great. Whenever I popped by the store, someone helped me and answered questions. Ellen was also available by phone and email whenever I had questions. From scheduling a measure, to helping me decide on final product, they were extremely responsive and patient. The store allowed me to take samples home and even ordered a few larger swatches of product I was interested in. In the end, I selected a stock product which worked out well in the house.

I was most impressed by the install team. This wasn't the first time I'd carpeted a house, and I was truly impressed by the installers Francisco and Saul. These two men arrived in time and worked solidly until the job was completed. They prepped the site with floor protection (to prevent damage to stone and hard wood existing flooring areas). They had to move and disassemble furniture as part of the job and I can honestly say I've never seen two people work harder. The carpet install came out beautifully, and my home was left looking back in order. All materials and old carpet were neatly bundled and cleaned up. During the job, a supervisor stopped in a couple times to check on things and ensure that everything was going smoothly. I later found out that Ruggs Benedict employs the installers (they are not a contract team that they hire out to) and I believe that this is what really makes the difference in the quality and level of service that was part of the install.

I highly recommend Ruggs Benedict.

Jeremy H.

Ruggs Benedict is our preferred choice for flooring in the Vail Valley. From the sales team to the installation crew, we always receive fantastic service and beautiful products. Constance is truly amazing at sourcing all products and following up on progress until the job is complete. Manuel just completed a very high-end runner installation in Vail for us and it turned out amazing. His surging techniques are unparalleled in the industry, and he always leads a great team of installers.
Jeremy Hughes
Pioneer Custom Builders

Peggy B.

The installers were prompt, courteous, professional, and efficient. All furnishings were carefully removed and stored within the house, and then put back carefully & in the correct place. The attention to detail was so appreciated! The installers vacuumed all surfaces before they left to try to remove as much of the construction dust and carpet debris as possible. Could not have asked for a better installation!

Jason L.

I have used Ruggs Benedict for 2x different projects. The first project went relatively smoothly. There were a few issues with installation, but they repaired the issues quickly and we were very happy with the final result. The 2nd project was a disaster. The installation was TERRIBLE. To start, they didn't mix the materials. As a result, the floors looked terrible. Big sections of dark wood and big sections of light colored wood. In addition, they didn't remove the kickplates from the kitchen cabinets. The whole point of the kick plate is to cover the gap between the flooring and the cabinets. Because they didn't do this, they left HUGE gaps. This is basic stuff that any professional should know and do. Behind the fridge, where I suspect they expected no one would look, they left 0.5" to 0.75" gaps! In short, the installation was terrible. In the end, they did fix everything. However, it was a total pain for me to deal with. If I wanted to spend so much time working on my flooring, I could have purchased the material from Floor & Decor and installed it myself. If you want it done right after a whole bunch of your work and your time, then Ruggs Benedict is the best choice. If you want it done right the first time, look elsewhere.

Mary B.

My carpet choice was perfect for my space. The professional installation went smoothly with the guys making suggestions to improve the transition between rooms and materials. I will happily return for future carpet needs.

Abby M.

We were on a tight budget and timeline with a new baby on the way and Ruggs Benedict was so easy to work with. We were able to find a good in-stock option to replace our existing 90's carpet and we've already gotten so many compliments! Very thankful to have them here in the Vail Valley. Constance was our sales rep and was so kind and helpful. The installers were on-time, quick, and clean. I'm sure the multiple levels of stairs and narrow hallways of our townhome were probably not the easiest!

John C.

Susan and her crew took my order and completed the job in under 7 days which is extraordinary for Vail Valley. Very professional and excellent array of flooring choices. Thanks Susan!

Susan

The team at Ruggs Benedict has made my carpet installation a pleasure from start to finish. Holly helped me pick the right carpet without any headaches. I thoroughly appreciate her responsiveness, flexibility, knowledge, and lovely demeanor. The installers, led by Saul, were very skilled, courteous and professional. These guys really care about their work. I am delighted with the whole process, and most importantly, with the new carpeting. Ruggs Benedict is a great resource for Eagle County.