R&S Erection of San Mateo, Inc. - Burlingame, California

Barb K.

Amazing service by R&S and their technician Aaron. He was professional, speedy and wonderful to deal with. Fixed our garage door in 90 minutes. Definitely recommend. Another company quoted me $2500 while Aaron got the job done for $350.

Etshih

Our garage door would not open and I called R and S at 9am and they had a 1pm -4pm hour window appointment available that day. The tech Jason was great! He texted on his way over, was polite and knowledgeable and replaced our garage door opener. Jason then helped me reprogram my older outside control panel.
The person who I made the appointment with was also great to work with. She asked what brand our current model was so Jason could bring a replacement if necessary. She also gave me the price , which I really appreciated. Overall , an excellent experience.

Curtis

We wanted to complement Niua’s service, friendliness, expertise and professionalism in the highest terms possible. He returned my call for help very quickly, showed up onsite right away after I confirmed the need for emergency service, and was very persistent until he found the problem and got the security gate back in operation. The problem was a little difficult to diagnose, and Niua was not about to give up until it was solved, if at all possible. I hope you will pass along our commendation to management and ownership regarding the excellent service we received from Niua and our total satisfaction with everything R&S provided, including a fair price for emergency response to our issue. We have always been happy with R&S in the past and will continue to call you in the future for our entry control needs.

Danielle G.

We have now used R&S three times (3 different properties) and have had wonderful experiences every time!!! Easy appointment set ups! Wonderful communication and on time appointments!!!!!
The last two appointments we were lucky to have Aaron as our technician. He is professional, courteous, hard-working and customer service oriented. He has been a pleasure to work with. We will be replacing one of our garage door openers in the near future and will definitely be calling on Aaron and R&S.

john D.

Jason did a fantastic job doing a repair on my garage door. I would recommend him and his company to anyone as being friendly extremely competent helpful. The list goes on. They are just a great company and Jason is a fantastic employee. If I had my own company I would hire him in a heartbeat.

Alex A.

Marcos was extremely helpful and knowledgeable. He also taught me a thing or two about automatic gates and how they work. He was also very friendly and energetic, that’s something you don’t see too often anymore. Thank your Marcos! Keep up the good work!

Barbara B.

I highly recommend R&S Erection for purchase and maintenance of a garage door.
Everyone I have dealt with at R&S, from my initial visit to purchase a door over 10 years ago, to today’s maintenance has been very friendly, helpful, knowledgeable and thorough in their job. This is the second year Jason Spears has performed the service maintenance on my garage door and both times he has been very helpful, efficient and thoroughly explains what he’s doing and what needs to be done. He has helped me resolve any issues and questions that I’ve had regarding the operation of my door, the controller and remotes.
I would recommend R&S Erection to anyone looking for a garage door and for maintenance on the door. I highly recommend Jason Spears as a technician.

Howard S.

These folks were *great* in responding to a problem with my gate. First, Rob helped me troubleshoot for almost an hour over the phone at no charge. When we decided a service call was necessary, Roy and Carlos came out (in the rain) and not only fixed the problem (the unit needed a new belt and some adjustments), they also did full maintenance on the unit — cleaning and lubing the motor, tightening and lubing the chain, etc. They also pointed out some problems with the initial installation (done by another company), but didn’t push me to do that work immediately. Roy and Carlos were efficient and extremely thorough, and friendly and courteous throughout. Also, although two techs came to the house, R&S charged me for only one because Roy and Carlos had another call near my home and already were in the neighborhood.

I’ll definitely use their services again — they really are terrific!