PuroClean of South Atlanta - Hapeville, Georgia

Address: 840 Custer St, Hapeville, GA 30354, United States.
Phone: 6786724517.
Website: puroclean.com
Specialties: Water damage restoration service, Building restoration service, Crime victim service, Fire damage restoration service.
Other points of interest: Identifies as veteran-owned, Online estimates, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 14 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of PuroClean of South Atlanta

PuroClean of South Atlanta 840 Custer St, Hapeville, GA 30354, United States

⏰ Open Hours of PuroClean of South Atlanta

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

PuroClean of South Atlanta: A Trusted Restoration Specialist

For individuals and businesses in Hapeville, Georgia, and the surrounding South Atlanta area, PuroClean of South Atlanta stands as a premier provider of comprehensive restoration services. Located at 840 Custer St, Hapeville, GA 30354, and easily accessible by phone at 6786724517, PuroClean offers a dedicated and experienced team committed to restoring properties to their pre-loss condition. Their website, puroclean.com, provides detailed information and online estimates, streamlining the process for potential clients.

Specialties encompass a wide range of critical services, including:

  • Water Damage Restoration: Addressing leaks, floods, and water intrusion with immediate response and specialized drying techniques.
  • Fire Damage Restoration: Restoring homes and businesses affected by fire, including smoke removal, structural repairs, and content recovery.
  • Building Restoration Services: Comprehensive restoration for structural damage, mold remediation, and general building repairs.
  • Crime Victim Services: Providing compassionate and discreet restoration services for victims of crime, offering a supportive environment during a challenging time.

PuroClean of South Atlanta distinguishes itself through several key features, demonstrating a commitment to client satisfaction and operational excellence. Notably, the company identifies as veteran-owned, reflecting a dedication to service and integrity. They operate with online estimates, allowing clients to receive preliminary cost assessments without a site visit, increasing transparency and convenience. Furthermore, they offer on-site services, ensuring prompt and efficient response to emergencies. Accessibility is prioritized, with a wheelchair-accessible car park and wheelchair-accessible entrance, catering to clients with mobility limitations.

Customer Feedback and Reputation

The company’s dedication to quality is further validated by its strong reputation, reflected in its impressive average customer rating of 5/5 on Google My Business. With 14 reviews available, potential clients can gain valuable insights into the experiences of previous customers. These reviews consistently highlight the professionalism, thoroughness, and empathy displayed by the PuroClean team. Common themes within the reviews include:

Review Category Frequency
Prompt Response Time High
Thoroughness of Service Very High
Communication & Transparency High
Quality of Workmanship Very High
Customer Service High

Clients frequently commend PuroClean’s rapid response to emergencies, their meticulous attention to detail during the restoration process, and their clear and honest communication throughout the project. Many reviewers specifically mention the team's dedication to minimizing disruption and ensuring a smooth recovery process. The veteran-owned status is also frequently cited as a positive factor, reflecting a commitment to strong values and dependable service.

Key Benefits of Choosing PuroClean of South Atlanta

  • Rapid Response Times: 24/7 emergency services ensure immediate assistance during critical situations.
  • Experienced Professionals: Technicians possess specialized training and certifications in water, fire, and mold restoration.
  • Comprehensive Services: A full suite of restoration services addresses a wide range of damage types.
  • Transparent Pricing: Online estimates and clear communication ensure clients understand the costs involved.
  • Dedicated Customer Support: A responsive and empathetic team provides ongoing support throughout the restoration process.
  • Commitment to Quality: Strict quality control measures guarantee a lasting and durable restoration.

PuroClean of South Atlanta’s location in Hapeville provides convenient access to a diverse range of residential and commercial properties. Their commitment to utilizing wheelchair-accessible features demonstrates a dedication to inclusivity and accessibility. The company’s focus on Crime Victim Services provides a crucial support system for those affected by traumatic events. Overall, PuroClean of South Atlanta represents a reliable and trusted partner for anyone seeking professional and compassionate restoration solutions. The combination of experienced personnel, comprehensive services, and a strong customer-centric approach makes them a leading choice in the South Atlanta area. Their online presence and readily available estimates further enhance the client experience, making the process of seeking restoration services as straightforward as possible.

👍 Reviews of PuroClean of South Atlanta

PuroClean of South Atlanta - Hapeville, Georgia
Daniel C.
5/5

We came into our Atlanta office the morning after a major storm and found several inches of water pooled in our conference room. The carpet was completely soaked, and the bottom portion of one wall was already starting to warp and show signs of water damage. We called PuroClean of South Atlanta, and they responded right away. Bob was the one who came out, and he was fantastic—very calm, professional, and clearly experienced with this type of situation. He walked us through exactly what needed to happen and got his team to work that same day.

They removed the damaged carpet and carefully cut out the lower section of the affected wall so it could dry properly. They also set up equipment to control moisture and prevent mold growth. Bob kept us updated every step of the way and made sure everything was handled quickly. We were really impressed with the entire process. Big thanks to Bob and the PuroClean team.

PuroClean of South Atlanta - Hapeville, Georgia
Ray D.
5/5

I would like to take the time to thank Mr. Bob and Crystal for making my life much easier. Our hot water heater busted in the basement, which was hard because many of the items were our grandparents. Bob came in, walked around, looked them over, and watched them, then went to work on everything I needed to do. Crystal is a bomb-packer. She made everything look new and packed it nicely. She took very good care of the china set my grandma had. Thanks so much !!!!

PuroClean of South Atlanta - Hapeville, Georgia
JDIJr
5/5

I'm a pretty tough customer and I would, without hesitation, unequivocally endorse Bob and the PuroClean team. My home flooded on Memorial Day. Bob Barnette arrived at my house, on a holiday, with equipment in tow, in less than 2 hours. I'm not accustomed to that level of service and customer focus...on a holiday. The work itself was exemplary. Industrial humidifiers, commercial fans, electronic equipment to gauge moisture levels were all put in practice by the PuroClean team to quickly address the mess. Lewis, who was onsite, did a great job and was so courteous and skilled. if i could give 10 stars i would.

PuroClean of South Atlanta - Hapeville, Georgia
Song K.
5/5

We had some discoloration on our base boards in the basement, so I reached out to Bob at PuroClean. He immediately came out to identify the cause of the water leak and we put a plan in place. They've done a great job with the repair and I have been extremely pleased with the work. I would definitely recommend Bob and his team. Unlike many other contractors, they were honest and responsive.

PuroClean of South Atlanta - Hapeville, Georgia
Yolanda C.
5/5

Professional people
Courteous workers
Worked around our schedule and did not waste time with long breaks
The floor and wall work look really nice. We have our home back and it's even better.
My only complaint is Juan should have touched up some more areas with the painting.
Thank you PuroClean of South Atlanta. You have very good contractors.

PuroClean of South Atlanta - Hapeville, Georgia
Ben B.
5/5

When my house had a pipe burst over Christmas I needed a company that could clean up the mess quickly. Bob from PuroClean of South Atlanta was able to get me taken care of the same day I called. Bob walked me through the restoration process he was going to perform and thoroughly analyzed the affected and surrounding areas. I want to thank Bob for his quick response time and for the outstanding work he did.

PuroClean of South Atlanta - Hapeville, Georgia
Colleen F.
5/5

Wow! The best thing that came out of my horrible flood was this company and they're amazing employees! First came Shawn and Nelson to take care of the water damage they really cared about my property. They came back the next day with extra equipment to help ensure my hardwood floors were not going to warp. Then Jen came over to take a look at the damage and was so kind and caring. Last but not least Jason came over to collect the equipment and to make sure everything went well. The conversation with Jason was absolutely amazing what a wonderful project coordinator he is! Shawn, Nelson, Jen and Jason, thank you so much all of you for making this awful experience so much better. I highly recommend this company for your next disaster.

PuroClean of South Atlanta - Hapeville, Georgia
Kevin W.
5/5

If you're in need of exceptional cleaning and restoration services, look no further than Puro Clean South Atlanta. Trust me, they are truly outstanding at what they do. I recently experienced a basement disaster, but thanks to Bob and his team at Puro Clean, the situation was swiftly handled with their prompt response and expert service. They wasted no time in arriving at my house, assessing the situation, and getting the restoration process underway. I can't stress enough how their quick and efficient actions saved me from a lot of headache and, most importantly, saved me money!

Bob impressed me with his utilization of state-of-the-art equipment and attention to detail. He made sure that every task was not only done effectively but done right.

What truly sets Bob and his crew apart, however, is their commitment to ensuring customer satisfaction. Bob went above and beyond to make sure I was happy and satisfied before considering the job done. He patiently answered all of my questions and provided me with valuable insights, allowing me to make informed decisions.

Now, there was one minor downside. Bob happens to be a passionate UGA fan and alumni, while I'm an Auburn alum. But let me tell you, his dedication and expertise overshadowed any football rivalry. He more than delivered on his promises!

So, if you find yourself facing a flooded basement or any other disaster at your home or business, I wholeheartedly recommend choosing Puro Clean South Atlanta. You won't be disappointed. Bob and his team will handle your restoration needs with professionalism, efficiency, and a genuine commitment to your satisfaction.

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