Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union (Redwood Shores Community Branch) - A Comprehensive Guide

Located in the heart of Redwood City, California, Provident Credit Union's Redwood Shores Community Branch is a premier financial institution that offers a wide range of services to its members. With over 25 years of experience, this credit union has established itself as a trusted name in the community, providing personalized service, great rates, and a commitment to its members' financial health.

Main Services

• Sign on
• Locations
• Appointment
• Search
• Checking Accounts
• Savings Accounts
• Term Share Certificates
• Investing and Retirement
• Online Banking
• Transfers
• Insurance
• Health Savings
• Mortgages
• Auto Loans
• Equity Loans and HELOC

Location and Access

The Provident Credit Union's Redwood Shores Community Branch is located at 210 Redwood Shores Pkwy, Redwood City, CA 94065. This branch is easily accessible by car, with ample parking available in the surrounding area. The branch is also wheelchair accessible, making it convenient for members with mobility issues.

The branch is situated in the heart of Redwood Shores, a popular neighborhood in Redwood City known for its scenic views, parks, and outdoor recreational opportunities. The nearby Highway 101 and I-880 provide easy access to other parts of the city and surrounding areas.

Featured Characteristics

* Wheelchair accessible entrance and parking lot
* Cash advance available
* Convenient hours of operation (Monday - Thursday: 9am - 5pm, Friday: 9am - 6pm, Saturday: 9am - 1pm)
* Personalized service from experienced staff
* Great rates on loans and credit cards
* Online banking and mobile banking available
* Investment and retirement services available

Practical Information

* Phone: 650-591-7845
* Website: providentcu.org
* Address: 210 Redwood Shores Pkwy, Redwood City, CA 94065

Positive Aspects from Reviews

One reviewer, who has been a member of Provident Credit Union for over 25 years, praised the branch's friendly and knowledgeable staff, saying "I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not." This reviewer highlights the branch's commitment to providing personalized service and its efforts to attract and retain talented staff.

Another reviewer, who was disappointed with the branch's recent changes, noted that "This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a mini [insert missing information], I can no longer recommend this credit union." This reviewer's negative experience highlights the importance of considering the branch's services and policies when making a decision about membership.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.