Prototype IT - Dallas Managed IT Services Company - Dallas, Texas

Audrey Meredith

Prototype IT consistently delivers excellent service, with fast response times and effective problem-solving across a wide range of technical issues. Their expertise in both hardware and software ensures that problems are resolved quickly and efficiently, often on the same day. Communication is clear and proactive, keeping users informed throughout the resolution process. The team also takes a preventative approach, regularly monitoring systems and implementing necessary upgrades to ensure smooth operations. Overall, their dedication and professionalism make them a valuable asset to the company.

Alex

My experience with Prototype IT has been nothing but stellar. They are super responsive on a timely manner, and go above and beyond with their problem-solving solutions. In addition, they are super nice and easy to work with. I highly recommend using their services, as they resonate as a company that is both efficient and trustworthy.

Scott Polzin

I have had the pleasure of working with prototype:IT for several years, and I couldn't be more impressed with their services.

Their staff understand our unique needs and provid tailored solutions. Their proactive approach to troubleshooting has saved us valuable time and resources. They have truly become a trusted partner in our success!

Matthew Cashman

Prototype IT has been incredibly helpful across a wide range of issues. Whether it's looking into potential phishing scams or helping me get online when I was unable to access critical information working from home, they always come through. They even assisted me in person by setting up my laptop initially. Their team is responsive, quick, and always reliable—I highly recommend them for any IT needs!

Bridget Logan

Been working with Prototype IT for about 8 months now and they have been extremely helpful and responsive. Any time I have an issue or want to change something on my phone tree, someone calls me same day to walk through how to make those changes. No disappointments so far!

Kyle Walker

Throughout my career, I’ve managed multiple MSPs, and Prototype IT stands out for their quick response times, professionalism, and top-tier IT consultations and reviews. They take the time to understand your business and needs without pushing unnecessary products or solutions.

Vanessa Stephens

I have worked with PrototypeIT for the last 9 years and they are great. They helped us work through transitioning our brands, provide functional and up-to-date security tools and support our team as needed. I would recommend their services.

Mary Birdseye-Dowthitt

Prototype is on top of their IT game. I have had very few issues, but the Prototype team has worked quickly to get my issues resolved. I really appreciate the help. Thank you especially to Dan and Wes for providing awesome customer service!