PMP Management - Irvine, CA - Irvine, California

David L.

I’ve been part of this community for over two years, and my experience has been extremely frustrating. Despite my home being one of many newly built properties, it’s the only one still left with a bare, muddy front yard. I’ve repeatedly asked the HOA and management company to address this issue since late 2022, but they continually blame everything from city permits to water line problems—yet provide no firm date or schedule for finishing the landscaping.

They are supposed to uphold property values, but this prolonged inaction is doing the opposite. Meanwhile, I pay the same dues as everyone else and have seen no results. Every request is lumped into a vague “landscaping project” that seems perpetually delayed. When I asked for the HOA’s governing documents to understand my rights and their obligations, I received little to no cooperation.

Overall, it’s been a disappointing experience. Communication is poor, accountability is lacking, and basic maintenance has been neglected for far too long. If you value consistent follow-through and a well-maintained community, consider looking elsewhere.

Judy C.

I live in the Towers in Laguna Hills (Tower 2 ) and am frustrated at the quality of restructuring our elevators! They are extremely noisy now and there seems to be no quality of the work being done. The notice said 20 weeks for repairs and 32 weeks later one shakes like it may stop any second and the other one is so noisy when in operation, it sounds like is falling apart!! Please help as management does not seem interested and rather than a smooth humming sound, the racket can be heard clear in my livingroom!! My neighbors above and below agree so it is not just me. When one pays good money for a nice 2 bedroom condo you should be able to sleep soundly and without unnecessary noise.

Nathan W.

PMP Manages our community in San Clemente CA. Taylor F and Nathan S are great to work with! They both are very professional, helpful and quick to respond to request. Living in a community with an HOA/Property Management can seem “difficult” but that is not our experience with PMP and their team. They are always willing to help and do their best to have a positive impact.

Mark K.

Hats off to Nathan S.!

Nathan is always responsive, professional and courteous. There have been numerous occasions where we have emailed and talked with each other - and each time Nathan has delivered! If he doesn't have the answer, he finds it. He always takes the time to explain the important details. While other's at PMP (often) take days to respond, I often receive an email, or call, within hours from Nathan. He understands the importance of quality, service, and setting priorities. I rely on him to get things done...and he does! Thanks Nathan for always being there for me. PMP should be grateful to have you on their team.....as I am!

Nancy D.

I had the opportunity to work with Marissa Syprzak. She was absolutely amazing to work with. She really cared about me having a positive experience. She went above and beyond my expectations, and was all about customer care and service. She was friendly, professional and
provided me with all of the information I needed. I highly recommend her for all of your HOA, or property needs.

Calvin M.

I'm a general contractor in Orange County and I've had the pleasure of working with the PMP management team on a handful of different projects. In particular, Nathan Straiter and Taylor Fox are both very responsive, professional, and care tremendously about the success of the communities that they manage. I would definitely recommend PMP for your management services!

Christian I.

Me and my family are getting targeted. We are the only Spanish-speaking family in the community. If you are not Asian, do not move here.
We are getting weekly citations on all our vehicles.
For parking on the street like everyone else. Every time I get a ticket l walked the neighborhood and I see many other vehicles in violation with no citation.
Everyone please be careful with this community again do not move here unless you are Asian they are 100% racist and prejudice.
At this point, I am scared for the safety of my family because we have gotten nothing but dirty looks and many visitations for our neighbors. And even neighbors leaving threatening notes on our vehicles.
I tried calling the HOA. They told me I do not have a voice because I am a renter and I do not own the house.

Daniel L.

PMP Management Team for Harbour San Clemente, CA, Is fast, courteous and very responsive to the needs of the community. I have lived here for 24 years and this is by far the best management company we have had here at Faire Harbour. Special thanks to Taylor, Nathan and Michelle.