Lance Paulson Insurance Agency, Inc. American Family Insurance - American Fork, Utah

Lance Paulson Insurance Agency, Inc. American Family Insurance: Your Trusted Insurance Provider

About Lance Paulson Insurance Agency, Inc. American Family Insurance

The Lance Paulson Insurance Agency, Inc. American Family Insurance is a renowned insurance agency located at 359 E Main St, American Fork, UT 84003, United States. With a commitment to providing top-notch insurance services, this agency has been serving the community with excellence. They can be reached via phone at 8018786300 or through their website at amfam.com.

Services Offered

The agency specializes in various types of insurance, including:

• Auto insurance, to protect your vehicle and provide peace of mind while driving.
• Home insurance, ensuring your home and belongings are secure.
• Life insurance, safeguarding your family's financial future.
• Motorcycle insurance, covering your motorcycle and providing liability protection.
• Renter's insurance, protecting your belongings while renting a property.

Accessibility and Additional Features

The agency offers several features to ensure customer convenience and accessibility:

• Online appointments, allowing you to schedule consultations at your convenience.
• On-site services, providing personal assistance and expert advice.
• Wheelchair-accessible car park, ensuring easy access for all customers.
• Wheelchair-accessible entrance, providing a barrier-free entry.
• Wheelchair-accessible toilet, ensuring comfort and accessibility for all.

Customer Reviews and Ratings

With 36 reviews on Google My Business, the Lance Paulson Insurance Agency, Inc. American Family Insurance maintains an impressive average rating of 4.9/5. Customers appreciate the personalized service and professionalism demonstrated by the agency's staff. One satisfied customer, David Bobo, praised the efforts of David Bobo at the Lance Paulson Insurance Agency, stating, "He went above and beyond to get the best rates possible for my insurance needs. He followed up very quickly to our needs. I would definitely use him again, and would recommend him to anyone looking for insurance"

👍 Reviews of Lance Paulson Insurance Agency, Inc. American Family Insurance

Linda B.

5/5

David Bobo at the Lance Paulson insurance agency is awesome! He went above and beyond to get the best rates possible for my insurance needs. He followed up very quickly to our needs. I would definitely use him again, and would recommend him to anyone looking for insurance!

Michelle

5/5

I was searching for new insurance since our premium was going up substantially with our old carrier. Dave Bobo was AMAZING!!! He was patient as we adjusted the policies to meet our needs and did not try to "sell" me anything. He provided a quote and let us make the decision in our own time. I would recommend him to anyone. So pleased we are switching to American Family.

Tiffany T.

1/5

Bad agent they never answer the phone or return messages. You are better going wit another agent for service. I called them and left message that I needed to change my 0policy they did see I called and asked me who helped when I called back. But that is that issue no one helped me at all or returned my call I had to go thought the 1800 number again. On that day but never return my call and don't answerer the phone this is not the first time they have done this to me. It has happened several times worse agent I have ever worked with before it should not be that hard to get a hold of some one especially when you are calling during business hours

Katrina T.

5/5

Dave Bobo was excellent. Got right on it, called us back immediately and stayed late to finish our policy because we were short on time. Very good experience, and made the whole process simple and fast. Every time we've had questions, we've gotten a speedy response.

Dan E.

5/5

Dave is fantastic, on top of things, creative and can find ways to solve your unique insurance needs. He helped my twice now in a big way!

Aaron R.

5/5

Dave has helped me so much I'm not even able to explain. As a young adult in the business world he has helped guide clueless me through any and all document, given me amazing quotes at exactly what I'm looking for and has done everything for me very fast.
Id give him a 6 star and hope to do business with him for a long time.

Holly Y.

5/5

Just got signed up. No experience with how AF handles claims.... (hopefully never do!)
Getting signed up was as easy as insurance can be...
Stuart Broadhead (a Rockstar!) assisted me and answered all of my questions (extremely patient man as I had a lot) He listened and helped me understand what I "needed" to understand.
He helped me compare my current home/auto (line by line) with my current policy (another company) Saved 4k for the same homeowners coverage. Saved about $130.00 a month on our auto policy.
Based on my experience with Stuart.... and the $$ saved, I believe American Family is going to be a good decision for family.

Betty W.

5/5

I did a quote online and was not harassed by American Family with emails or phone calls. When I was ready I called them and David Bobo helped me set up my policy there were a few things I needed to add that weren’t on there site such as our travel trailer needed to be insured. David was so helpful and made sure I got the discounts also that weren’t on the site. My house coverage policy was the lowest he’s seen ever and he helped me keep it when the under writers wanted to raise it. I am happy I made the switch from my other carrier and would recommend them to anyone looking for a change. So far thumbs up for me.