Kent Strauss Management & Realty - Tallahassee, Florida

Francesca G.

I rented from this management company nearly three years ago, and I was recently reminded of my awful experience by a Snapchat memory. Realizing I never left a review, I felt compelled to return and share my story—not only out of frustration but also in hopes of helping future renters avoid the same nightmare.

My experience was miserable from start to finish. The property was infested with rats, had constant leaks, and the fixtures and appliances were in terrible condition. Everything seemed to be barely hanging together. The air conditioning was on its last legs, driving our electric bills to over $500 a month.

To make matters worse, the maintenance manager was one of the rudest people I’ve ever dealt with. The sheer level of incompetence and neglect was astounding.

The fact that I’m still angry about this experience, years later, should be a testament to how bad it truly was. To top it off, I was unfairly charged for items that were already broken when I moved in, and I was too relieved to be out of that POS to fight the charges.

I would not recommend renting from this company to anyone. Ever.

Bonnie W.

This is the best rental company I’ve ever worked with. My agent is Andrea and she has been hands-on every time I need her. Jason and Kendall, who are the maintenance repair man have been beyond excellent and very good with the details listening and doing a great job, Liz manager has always been Great as well.

meyonne

Great company to rent with. I stayed at two of their properties for a period of five years in total. Trevor was my property manager.One of the best I've had. Also Andrea and Liz were amazing when my property manager wasn't available. Always polite and sweet. Thank you so much Kent Strauss can't praise you enough.

Alexandra W.

Still doing paper checks as the only way to pay rent. The only good thing is that we have until the 6th till late fee is added.
Not to mention, no online portal to put maintenance request in. You cant even call to let them know your having an issue you have to email your property manager.
But other then that they are fine.

VPX F.

If you choose to place one of your rentals in their hands, be sure to have an attorney on standby with a fat retainer. These people will allow your hard earned property to fall into disrepair.
If you are a tenant, do not expect to keep your security deposit regardless of how clean you are. Mark it as a loss as soon as you sign the lease agreement.

I'm surprised they haven't been sued into oblivion yet. Maybe that joyous day is coming soon!

R D.

Rented one of their places previously, and they were awful when it came to maintenance. Reporting issues resulted in zero communication/action. The owner of the place I was renting through Kent Strauss Management lost $30,000 in property value through their negligence before selling it for a meager amount.

If you choose to create a rental listing through Kent Strauss, be sure to provide tenants your own contact information so they can fulfill their obligations.

Mariah R.

I've rented w/ this company twice in over 5 years & overall I can say they do they're best. Trevor was my property manager & he was very understanding and patient so I appreciate that.

Alexia F.

Dear Prospective Tenant,

Avoid this rental company even if you're desperate. This has been, by far, the worst renting experience on Earth. There is no urgency in getting repairs taken care of. The water comes out brown, the refrigerator stopped working it took a whole week for it to be fixed. They will have someone come spray your apartment for bugs and give them a key to your apartment ,and they don't care if you're not there! Imagine coming home and finding someone in your apartment. They expect the tenant to follow everything in their leasing agreement but they don't hold their end of the agreement.Management is piss poor. PLEASE I BEG YOU, DO NOT RENT HERE BY ALL MEANS!!! Don't waste your precious time and money. I'm actually being nice with this review. I could go into so much more detail. If I could say anything nice about this rental company it would be... the staff are very nice, especially when you're dropping off rent!