Home Renew 360 Roofing I Construction I Energy - Long Beach, California

Kurt B.

Our experience working with Home Renew 360 was amazing! Our project manager Idan Mizrahi was nothing but helpful, knowledgeable, and readily available throughout the process of replacing our roof. He sat down and explained the entire process at length and addressed any of our concerns all the way through to the end of the project. We look forward to working with them for any future home remodeling needs.

Lydia G.

Our roof was damaged during a windstorm. My neighbors had recently had their roof replaced from Home Renew 360 which looks amazing. The crew that did their roof work diligently and left the home clean my neighbors were very happy. They did say the price was a little high but well worth it. Chaim was our project manager friendly, courteous and explained all the work and cost in simple terms. He answered all our questions and he wasn’t pushy which made us very happy at the time. We had to cancel and reschedule once because of weather and solar removal, but he was patient and worked with us with no problem. He also showed up a few times while the roofers were working to make sure everything was going good and if we had any questions Which we were also happy being seniors. Thank you Chaim.

Sunshine G.

Idan Mizrahi and his team were great. Josue was terrific and was able to address all of my questions. I had a full bathroom remodel completed by them. They did all of the demo, electrical, lighting, flooring, plumbing, plastering, paint, removed a poorly placed window and patched it in, and replaced the old prefab shower with a beautiful floor level tile shower my paraplegic son can access. They kept me up to date through every step. I couldn't be happier with the results.

sonicmega

BACKGROUND: Prior to reaching HomeRenew, I had spent several weeks (since November!) trying to reach ANY roofer that would come out and take a look at our roof following an issue (and deadline) our home insurance company had presented us with, only to be told every single time that either they “did not service our area” or “only do quotes, not inspections”. Even our own go-to roofer - who we had massively tipped for past work - completely ghosted us after weeks of patient conversation and trying to accommodate his schedule. It was, to say the least, extremely frustrating.

Kobi at HomeRenew was the first to offer to send someone out to help us even though the same was true for them, which allowed us to get the ball rolling on all of this.

PROPOSAL: Jon Rafuse was the project lead who served as our point of contact from this point on, and the first signs that we had found the right team came from the fact that he was UPFRONT, THOROUGH, and DESCRIPTIVE. He took the time to explain the specific concerns that existed with our current roof and how they could be remedied (including inviting us to join him on the roof so we could see those issues in action), pointed out aspects of our roof that did NOT need to be changed or touched (and why they were Good to Go) instead of trying to upsell us as much as possible, and laid out exactly what the team would want to do and what the purpose of every single layer of the work was intended to do.

The final cost estimate for the job came in lower than the range we had been given, and additional research with folks who had similar work done proved that we were being charged a fair amount for the work being done.

WORK TIMELINE: Jon originally suggested that 2-3 days would be needed for the actual work to be completed after explaining everything that would be performed during the process, but favorable conditions meant that the entire project was completed IN A DAY after starting. Work began/finished on Thursday (January 2nd), passed final inspection with the city on Friday Jan. 3rd, and my wife and I got our own final inspection and signoff today (Sunday, Jan. 5th).

The whole timeline from first meeting to final signatures was from December 19th - Jan 5th, just about 2 weeks and inclusive of the holiday season and time needed to get permits/approval from the city.

COMMUNICATION: The part I am most thankful for is how extraordinarily patient and responsive Jon was throughout this entire process. As a new homeowner we were curious about how a lot of this works as well as worried about how to prove to our insurance company that we were making the remedies requested, and Jon was more than happy to address any concerns or followup questions we had. He covered every step of what we should expect from his team and the city as part of a certified/approved work experience, and even responded to texts from me after-hours that pertained to cost questions and scheduling confirmations.

Jon also took the time to write up an EXTENSIVE email/document with photos, videos, and descriptions of work performed for each step of the process that we could provide to our insurance company as proof of corrective action being taken. We are hopeful this will be more than enough to resolve that, but Jon asked us to keep him in the loop and offered to give additional assistance if the insurance continues to toss us around unfairly.

OVERALL: People reading this review are rightfully thinking “what’s the catch?”, so I’ll be honest as well - my wife and I were hoping this would be a cheap $1000-2000 fix, and the reality of our roof situation meant we had to do a homeowner investment that ran us about $11,000 instead. But THIS WAS NOT THE FAULT OF HOMERENEW; we were clearly shown that our existing section of roof would not pass inspection with insurance and why that was (using the portion of roof that IS in amazing condition as reference), and made the personal choice to invest in our home given our plans for the patio in the future.

HomeRenew solved our problems, & we hope to rely on them in the future as well.

Jorge G.

We had been shocked at the prices and attitudes we got from companies we interviewed to get the roof of the house replaced. I came across Home Renew 360 and got the quickest response and the most cordial phone initial interview. Erick and Aden came to meet with us and to do the inspection and presentation. They made us feel super comfortable. They were also the most patient in answering multiple questions we threw at them. Given what the market looks like right now, they gave us a good price proposal. We chose to go with them, and we are very happy with the end work. Erick kept us informed throughout the process. The work crew was very efficient and clean. The new roof looks amazing and we could not be more pleased. If you are interested in getting your roof done by a professional and respectful contractor look for Home Renew 360 and ask for Erick and Aden. Well deserved 5 stars.

Bennie B.

These guys are the real deal. My brother runs a roofing company in North Carolina and unfortunately couldn’t do my flat roof in SoCal. I met with about a dozen roofers and would then ask my brother for advice. Home Renew isn’t the cheapest, but they’re licensed, and have been in business for a while. Beware the warranty of guys that are unlicensed and have no record of being in business. They disappear with your warranty!

Amir Inbal was our project manager and was incredibly helpful. He was very upfront with the pricing, speedy with answering our array of questions, and quick and open with communication any time we needed him. The guys they sent to do the roof were hustlers. They came quickly after agreeing to do the project. They had a small army and were efficient and thorough. The roof looks great. They also did mold remediation and patching in the primary bedroom and did a fantastic job. I’ve worked with contractors before. If Home Renew is a little more expensive, it’s worth having the warranty and a contractor that is fast and doesn’t flake. Ask for Amir, and good luck out there!

Erika G.

Just completed some remodeling work with this outfit on my mid century triplex (Stucco repair, painting, bathroom remodel) Viktor, Josue, and their team were consummate professionals during the whole process. They kept me informed, made helpful suggestions, were very courteous to my elderly tenants, and did really good work. We did hit the buzz saw of sometimes capricious city inspectors and they handled it all professionally. A reliable, good quality contractor.

Cynthia K.

Amazing service! My mom’s roof was damaged due to high winds. Mike and Jacob helped us get our roof fixed in no time! They were very friendly and helpful. Our roof looks great!