Green Residential Houston Property Management - Houston, Texas

Abner Lopez

Hurricane Beryl damaged the house I'm renting, causing water intrusion in different areas, including the garage, kitchen, and a ceiling collapse in the bathroom. I had to seal off the bathroom to prevent all that mold entering the house. I've tried nonstop to contact the main office with zero response. Maintenance takes forever to complete, and so far, they have only put a tarp on my roof.

This is a serious health issue because mold is growing since I can't turn my air conditioning on. The owner of the house is not aware of the problem, and I would like to call the owner myself to explain the urgency of the damage, but I don't have his number.

I do not recommend Green Residential to anyone.

Rachel Semiene

I really hate to have to do this but since the beginning my family and I have not had a pleasant experience. It is almost a week later and half the repairs have not been completed. There was never an inspection done before we moved in. You are never able to reach anyone on the customer service number that’s given. Grass was not cut upon move in, there has been rodent everywhere, water damage and array of other things not mentioned. My husband just retired from the military after 10 years and this is our first rental home since departing the military and this experience has been anything but pleasant. Attached are photos just so you can see the condition this rental home was in prior to us even moving in and we are left to just wait for them to respond to our repairs. We have spoken to agents as well as the property managers and the response time is inconsistent.

Dor Shahaf

We work with green residential property management team as one of their Roofing vendors. I wanted to take a moment and mention that the team is doing a great job taking care of all the maintenance requests from the residents. At this size of company it’s hard to fulfill all the work orders request especially during storm season.

Green residential team is always available and the communication is smooth, the team is patient and nice and there was never any issues with payments or work orders.

To Luis, Tiffany, Ariana
Tia, Jeremiah, Alyssa , Sheila
and the rest of the team
- keep doing fantastic work and happy early Christmas ?

From Asap Roof Repair team

Amanda Long

When it comes to the coordination of repair on this rented home, if “zero stars” were an option, I’d give them zero stars. This work order has been a nightmare since 7/24/24. This is the inside of the kitchen and foyer that I’m trying to live in and paying full rent for. The house is covered in sawdust from vendor work and I am floor-less for who-knows-how-long.

Ryan Brown

Imagine moving across the country(1,000 miles) to a house fantasized as a nice house. House was so trashed I couldn’t unload my $3000 uhaul. Carpet disgusting. Leaking toilets. Inoperable sinks and showers. Garage full of dog feces and garbage! Broken dishwasher. Bugs infested in the back door threshold creeping into the house! Broken door frames. Refusal to pick up all the garbage. If no stars was an option? I’d choose the negatives. Useless office people, “ contracted “ maintenance people that show up and do half work. Very, very disturbing Green Residential. .

Minh T

I’ve been with Green Residential for over three years now, and I honestly couldn’t be happier with their service. From the start, they’ve been dedicated, professional, and always on top of everything with my rental property. The communication is fantastic - I get timely updates, monthly reports via the portal, and they handle my property as if it were their own.

Jeremiah, my property manager, is amazing. He’s not only professional, but also really easy to get in touch whenever I have questions or need updates. It’s clear he’s committed to making sure everything runs smoothly, and I appreciate how much care and attention he gives to managing the house.

Marc is my realtor, and he’s been incredibly helpful in guiding me through the selling process. His knowledge and advice have made everything so much easier and less stressful. It’s a great group of people at Green Residential, I know almost everyone by name, and they’ve all been fantastic to work with!

If you’re looking for a property management team you can trust, I highly recommend Green Residential. They’ve been nothing but excellent!

Neil Z

I have been relying on Green Residential to manage my rental home for almost 10 years. They have always been responsive and attentive to the tenant’s needs any my needs as an owner. I have recently had the pleasure to work with Jeremiah Johnson at Green Residential and he did a great job managing the contractors for various electrical, plumbing, and home updates/repairs. Thank you Green Residential and Jeremiah for your assistance.

Jaycie Peavey

My partner and I decided to rent a house together and the one we applied to is managed by this company. From the realtor to the leasing team, everyone has been extremely helpful and friendly. Specifically Sophie has been a giant help to us through the whole process. She has always responded super fast and been reliable! So far this property management company has been great, we will see what happens in the future! 🙂