Feldco Windows, Siding, Doors & Roofing - Weston, Wisconsin

Colleen C.

10-2024:
What about headache!!! It’s been 10 months of calling and complaining to get this company to fix their screw ups. And it’s still not done. They’ve sent 4 crews out here and each has made it worse than the last. It would be easier to pull teeth than to get them to call back with updates or schedule someone to come out to fix the mess they’ve created. The small fixes that needed to be done are now major issues. They actually came out one time to fix an area of siding that needed to be attached properly. They removed the siding and installation and left it for 6 weeks exposed to the elements during the rainy season. Our home was built in the 1920s. I decided to add some pics so others can see what to avoid by choosing a different company. The attached pics are current. The product is fantastic but it doesn’t matter how great the product is if its install is a mess. We’ve called other contractors to fix it but they can’t fix it until next summer. We have j-channels falling off, siding torn by the crew, spicket covers hanging and huge gaps in the window material (every window) and they are not sealed.

12-2023:
Falco finally put the siding on the house right before Christmas. The crew did a okay job. There are still some areas that they need to fix and have yet to come out and do so. Their tech had come out over a month ago to check out the areas that needed work, but no action or follow-ups have been done since. It’s definitely not the weather because we have had very little snow and mild temperatures this season. We are extremely disappointed, you would figure for the price that you pay for the siding. They would treat you better!

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We are very disappointed with Feldco. We signed our contract to have our siding installed on Aug 2, 2023. At the time the salesman was very professional but once we signed our contract and gave them our deposit (which was over half the contract amount),we seemed to have been forgotten. It is now, November 29, 2023 and have not had our siding installed, nor any idea when it will be.

Their contract says that the siding would be installed within 8-12 weeks. The salesman told us that we would be contacted by them by the end of September to the beginning of October. When we didn’t hear from them by the end of October, we had to call them 3 times before receiving a call back. We then were told that they were waiting on parts and would be taking care of within 2 weeks.

We are now at week 18 and have not received a phone call from Feldco. We again are forced to call them to get the status of our installation. We called yesterday morning and were told that someone would be contacting us by end of day to answer our questions. We have not received that phone call and have left another message.

We wanted to have the new siding installed prior to winter hitting due to the old siding on the back of our house ripped off by high winds but obviously that has not happened. We received snow last week.

Feldco has no problem on taking your money for what seems to be a wonderful product but their communication and timeliness is lacking greatly.

Mark W.

Such a great team and coordinated effort. Outstanding workmanship, easy process, knowledgeable team led by Justin made for a great experience. And did I say such an improved look with their windows? They live up to their outstanding reputation. VERY pleased!

Susana V.

Great Quality windows and doors.
This company is excellent, and they have a wonderful team, very professional and easy to work with. Also they have very good installers with a lot of experience. Justin, the sales person has been very attentive the entire time to see if my windows and front door were perfect. Customer Service has been very attentive to the entire project also, always making sure everything was perfect.
They installed for me 4 windows in my cabin in 2021, 3 windows in my house 2017-2023, and the last project was my entrance door. I will highly recommended.

Kip K.

This is our first window replacement and I didn’t know what to expect. Justin came promptly at our scheduled meeting time, was friendly and courteous and a joy to work with.
If windows are on your honey-do-list, don’t hesitate to call FELDCO and get this done right!!

bigfordman1

Pushed us to go with there products kept calling and emailing me about stuff when I told them I am getting quotes from others before we pick who is doing what.
Now they tell me to call them for better prices they won't email me the prices.
I have asked them to stop bugging me and they said in a email witch i still ha e that they would not send emails or call anymore and guess what the next morning from the same person I got another email.
So with that they lost my business and I will not tell anyone to go with them.......

Loie R.

Very happy that we chose Feldco for our project. Easy to work with - quality products - great installation. Excellent experience - highly recommend!

Ashley O.

The instal crew was very professional & polite however there were some hiccups with putting our windows in. It was a refit situation and they did not have enough of a certain material so took forever the day of instal rigging something together but failed to tell us the problem. If we had not called in an issue it would have been left done improperly.
After the windows were installed again with the right stuff they still leak air. The leak is super easy to see in winter because it creates frost build up along the base. Safe to say we are not "delighted" with how things turned out. Could have just kept the old windows.

Diana S.

We didn't get any windows. But was approved to get new roof with issues sags on a 30 year old roof and no professional installation by trained certified roofers. We still have sagging roof with the same problem as before nothing changed. Hopefully they will make it right as they claim and I can change my review. But to send guys to finish roof in the rain not good for sure. Still Feldco is dragging their feet about fixing the roof and they don't want to do anything other than to replace ridge line that the workers did in the dark on a wet roof from rain.