ETC TechSolutions - Akron, Ohio

Introduction to ETC TechSolutions

For businesses and individuals seeking reliable and comprehensive technology solutions, ETC TechSolutions stands as a premier provider. Located at 150 Springside Dr Suite B230, Akron, OH 44333, and reachable at Phone: 2000800, ETC TechSolutions offers a robust suite of services designed to address a wide range of technological needs. Their website, Website: etctech.net, serves as a central hub for information and appointment scheduling.

Specialties and Services Offered

ETC TechSolutions specializes in delivering expert services across several key areas of technology. These include:

• Computer Service: From routine maintenance and troubleshooting to hardware repairs and upgrades, ETC TechSolutions provides comprehensive computer service solutions.
• Computer Consultant: Their experienced consultants offer strategic guidance on technology investments, data management, and system optimization, helping clients align their technology with their business goals.
• Computer Security Service: Recognizing the increasing importance of cybersecurity, ETC TechSolutions offers proactive security assessments, vulnerability scanning, and data protection services to safeguard client information.
• Computer Support and Services: They provide ongoing technical support, including help desk assistance, remote support, and on-site diagnostics, ensuring that clients’ systems are always running smoothly.

Accessibility and Amenities

ETC TechSolutions is committed to providing a welcoming and accessible environment for all clients. The facility boasts the following features:

• Wheelchair Accessible Entrance: Ensuring ease of access for individuals with mobility limitations.
• Wheelchair Accessible Parking Lot: Convenient parking options are available for those who require it.
• Wheelchair Accessible Restroom: A fully accessible restroom is available for client use.
• Wheelchair Accessible Seating: Designated wheelchair seating is provided throughout the facility.

Furthermore, ETC TechSolutions caters to the needs of small businesses, offering tailored solutions designed to meet their specific requirements. They also provide online appointments for added convenience and offer onsite services for those who prefer personalized assistance. The company’s dedication to customer satisfaction is evidenced by the overwhelmingly positive opinions received, with an average rating of 5/5 on Google My Business.

Client Experiences and Reputation

The consistent high ratings on Google My Business reflect the commitment of ETC TechSolutions to delivering exceptional service. Clients frequently commend the company’s promptness and resourcefulness. A recent example highlights a critical situation where ETC TechSolutions immediately resolved an email address issue, preventing potential advertising errors. The ability to quickly address complex problems is a recurring theme in client feedback, emphasizing their dedication to ensuring no issues remain unresolved. Clients appreciate the patience demonstrated during the approval process, indicating a collaborative and understanding approach. The company's responsiveness and ability to swiftly implement solutions are consistently praised, showcasing a dedication to minimizing downtime and maximizing efficiency. This proactive approach, coupled with a focus on clear communication, contributes significantly to the positive client experience.

Contact Information and Additional Details

To schedule an appointment or inquire about ETC TechSolutions’ services, individuals can contact them directly at the provided phone number: Phone: 2000800. The company’s website, Website: etctech.net, provides detailed information about their services, team, and contact details. The business address is 150 Springside Dr Suite B230, Akron, OH 44333. ETC TechSolutions is dedicated to providing accessible and reliable technology solutions, building strong relationships with its clients, and ensuring their technological needs are consistently met with professionalism and expertise. They strive to be a trusted partner for businesses and individuals alike, offering solutions that drive efficiency, security, and success.

👍 Reviews of ETC TechSolutions

Adam B.

5/5

ETC did a great job delivering fast service while also exhibiting patience while requests go through our approval process. They are great all around!

Jeffrey C.

5/5

ETC is always prompt and resourceful ! They have always solved our issues quickly. They have always made great success of leaving no issues unresolved. Today was critical for us as we had published an email address that was no longer assigned to anyone in our company. ETC resolved it immediately before opening of business so the ad would be immune to our error.

Marcie L.

5/5

Cody called me immediately after receiving my email and asked if he could get on to my computer right then. Super fast! He resolved the issue quickly and as always, is super friendly and nice as well.

James G.

5/5

Our small business just hired ETC a few months ago and they have been nothing but customer service centric since hiring. Their IT knowledge is very broad and have helped us with implementing phones and inter-office intercom, personal device security, and have been great at helping us take full advantage of the software we already had without wasting out time or money. We love being able to pick up the phone and have a professional answer our questions or get back to us in reasonable time.

Becky R.

5/5

Jason and the team were a lifesaver to our automotive repair business! Our computer was frozen and I panicked not knowing who to call for help. With a quick Google search and a few phone calls ETC Techsolutions were the first ones to help. . Not having the computer that runs our business working was devastating. We couldn't make invoices, take payment give quotes, etc. They were understanding to our urgency and had us up and running by the next day!!! We are so Grateful and would Highly Recommend them 🙂

Danielle S.

5/5

The folks at ETC TechSolutions have been incredible and easy to work with. Very professional, efficient and knowledgeable withing the industry; to say the least. When you work with ETC TechSolutions, you are treated as a partner, not a client. Their dedication and commitment in working with you to find the best technology solution to improve every aspect of your business isn't like anything we've seen or experienced from other Technology or Managed Services companies. ETC TechSolutions has changed how we, as a company, view IT guys and the industry. They have restored our faith in the process, allowing us to better focus on our business.

Mike K.

5/5

Great Customer Service! We needed to be able to work remotely during these uncertain times. We contacted ETC and ordered equipment and within two hours they had my office staff set up to work from home. This is essential in keeping our business running and our customers serviced without interruption. Thank you for addressing our needs so quickly!

Rebuilding T. N.

5/5

Our small nonprofit relies heavily on ETC TechSolutions for our IT design and support. As a HIPAA covered entity with two offices, we needed a secure cloud solution and everyday IT support to make sure that we had the controls and tools in place. ETC met with us, helped us design what we needed and then worked with us to make sure that our staff could get the appropriate training. ETC TechSolutions staff care about their customers and have been true partners in helping us accomplish our mission.