Don's Plumbing & Appliance Showroom - Tomah, Wisconsin

Don's Plumbing & Appliance Showroom

Don's Plumbing & Appliance Showroom, located at 1003 E Clifton St, Tomah, WI 54660, is a one-stop shop for all your plumbing and appliance needs. Established in the heart of Tomah, Wisconsin, this business has been serving the community with exceptional service and a wide range of products for over two decades.

Specialties and Services:

• Plumber
• Appliance store
• Bathroom supply store
• Mattress store
• Water pump supplier
• Water softening equipment supplier
• Water testing service
• Water treatment supplier

In addition to their core specialties, Don's Plumbing & Appliance Showroom offers various other services, such as online estimates, onsite services, and repair services. The store is also wheelchair accessible, making it convenient for all customers to browse through their extensive collection.

Payment Options and Convenience:

• Credit cards are accepted, providing customers with a convenient payment option.

Opinions and Reviews:

With 69 reviews on Google My Business, Don's Plumbing & Appliance Showroom has garnered a solid reputation in the community. The average opinion rating is 4.3 out of 5, indicating that customers are highly satisfied with their experience at the store. Many customers praise the knowledgeable staff, wide selection of products, and excellent customer service.

For those seeking a reliable and comprehensive plumbing and appliance store, Don's Plumbing & Appliance Showroom is definitely worth considering. With their extensive range of products, expert advice, and dedication to customer satisfaction, they have earned their 4.3-star rating and continue to be a trusted choice for residents of Tomah, Wisconsin and beyond.

👍 Reviews of Don's Plumbing & Appliance Showroom

Gwen

1/5

Will not be doing business with Don’s again. If you want to keep loyal customers, I recommend a little more transparency with your charges. If you decide to send two plumbers or an entire fleet of plumbers, let the customer know and also let them know how much each plumber is going to cost. It just makes you seem less shady. We were expecting one plumber. We got two and the second one cost an extra $250. Was fixing a leak really a two person job? I guess you decided that it was before you even knew what the problem was.

Julie H.

5/5

We used Don’s Plumbing at the beginning of the summer. We are thrilled with their service. The technician was very detailed and explained everything including showing pictures of what needed to be fixed. Great service

Wyatt D.

5/5

They went out of their way to help me in a pinch. Highly recommend!

Earl E.

5/5

This place is great.
Dependable service,
Honest great work.

Lynn W.

5/5

Customer service was fantastic. Connie shared her expertise without the hard sell. Let us know she'd toured the plant where the washers were made and was so impressed, she bought one herself! Only 5 day turnaround for delivery/ install, including a holiday weekend. Impressive! We'll definitely be repeat customers. Nice to support local business!

Dean S.

5/5

Thank you very much for having someone come out last minute to help identify a significant leak. The courtesy and professionalism were excellent. Highly recommend Don's for your plumbing needs.

Elaine S.

5/5

Jake quickly assessed and accurately fixed the problem with the outdoor faucet. Very professional and knowledgeable. Don's provides timely service at a reasonable cost.

Danna F.

1/5

DO NOT RECOMMEND.
I called on 9/13/22 and asked how much it would cost to have a plumber come out and fix our backed up sewage. The lady in the office told me it would cost $95 for the first half hour and then $34/quarter hour after that. She mentioned it would cost money for travel time as well. I told her that was fine. The plumbers arrived at 12:48 and left at 2:05 (we have cameras for proof). When the plumber completed the job he handed my husband the bill for $530. My husband said "What? That is not what my wife was quoted." and the plumber then pointed to his partner and said "it's double that amount." Everything was working when they left. I called and spoke to the manager, Jennifer, about the misleading price and she said "that is standard for plumbing, that you always have to pay for each plumber individually." I told her that it was not right for them to quote me the price that they did and then double it after the work was done. No matter if that is the "standard" for plumbing, they should have been upfront and honest with that in the beginning. She then told me that "it was a messy job, and we are lucky to have someone come the same day that we called." I then explained to her that that is apart of their job, plumbing is going to be "messy" and that my husband already had someone lined up the next day to come and fix it at a reasonable cost. The only reason we decided to go with them that day is because the cost was only a little higher than the other plumber. Had they been honest about the pricing when I called, we would have said "no thank you" and waited the next day for the more reasonably priced plumber. It was not a dire need situation. Our plumbing was fixed for about a whole 5 minutes, then it started to backup again. When I called this time, a different lady at the office gave me a million excuses of why it's not fixed and that they would have to come out a few more times to try and fix it and each time they would have to charge me. The following afternoon the service manager called me (on 9/14/22) and tried to explain to me how and why they cannot come and fix the problem. I asked him if he thought it was right for them to be misleading with the price, and he said "yes." He said that is the way it works, it's a two man job, you have to pay each man. I said that is fine if that is how it works, however, it is not okay for you to tell me the price and then double it in the end. THEY FIXED NOTHING AND CHARGED DOUBLE WHAT THEY QUOTED US.