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Digital Federal Credit Union - Waltham, Massachusetts

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 130 Lexington St, Waltham, MA 02452.
Phone: 8003288797.
Website: dcu.org
Specialties: Federal credit union, Credit union.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Cash advance.
Opinions: This company has 126 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Digital Federal Credit Union

Digital Federal Credit Union 130 Lexington St, Waltham, MA 02452
☎️8003288797

⏰ Open Hours of Digital Federal Credit Union

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–7 PM
  • Friday: 9 AM–7 PM
  • Saturday: 9 AM–3 PM
  • Sunday: Closed

Digital Federal Credit Union: A Comprehensive Overview

Digital Federal Credit Union (DCU) is a highly regarded financial institution, offering a wide range of services and products for its members. Established in 1973, DCU has grown immensely and now boasts over 300,000 members with assets exceeding $8 billion. Located at 130 Lexington St, Waltham, MA 02452, the credit union has earned a reputation for providing exceptional services, convenient access, and featured characteristics that make it stand out.

Main Services

    l Insurance
  • Investments
  • Branches & ATMs
  • Borrow
  • Support
  • Services
  • Membership
  • Free Checking
  • HSA Checking
  • Visa® Debit Card
  • Greenlight Debit Card
  • Primary Savings
  • Advantage Savings
  • Smart Savings
  • Money Market Savings

DCU is well-known for its extensive range of services, catering to various financial needs of its members. From savings and checking accounts to loans and investments, the credit union ensures that its members receive the support they require to manage their finances effectively.

Location and Access

DCU's main office is located at 130 Lexington St, Waltham, MA 02452. The building is easily accessible by car and public transportation. Those who drive can find parking available on-site, and the building itself features a wheelchair-accessible entrance. Furthermore, the location is served by several bus routes, making it convenient for those who prefer to take public transportation.

Featured Characteristics

Some of the key features that set DCU apart from other financial institutions include:

  • Strong emphasis on convenience: DCU offers various services such as online banking, mobile banking, and a user-friendly app, allowing members to manage their finances with ease.
  • Excellent customer support: DCU's team of experienced professionals is available to assist members with any questions or concerns they may have, ensuring a hassle-free experience.
  • Competitive rates: DCU offers competitive rates on savings accounts, loans, and other financial products, helping members save money and make the most of their finances.
  • Commitment to sustainability: DCU is a proud member of the Global Alliance for Banking on Sustainability, demonstrating its commitment to sustainable finance and the environment.

Practical Information

For those interested in becoming DCU members, the process is straightforward and entirely online. Members can enjoy numerous benefits, including free checking, competitive rates on savings accounts, and access to various financial services and products.

Positive Aspects from Reviews

DCU has received numerous positive reviews from its members, praising the credit union for its exceptional services, convenient access, and excellent customer support. Many members have commended DCU for its commitment to sustainability, emphasizing that the credit union is dedicated to making a positive impact on the environment.

In conclusion, Digital Federal Credit Union is a leading financial institution that offers a wide range of services and products to its members. With a convenient location, exceptional customer support, and a commitment to sustainability, DCU is an ideal choice for those looking for a reliable financial partner.

👍 Reviews of Digital Federal Credit Union

Digital Federal Credit Union - Waltham, Massachusetts
Destanni B.
1/5

Extremely rude people! I called because I wanted to ask some questions about mortgages and I was told that I needed to come to a branch during business hours. Fine whatever heads to a branch closest one is an hour from me, I check in and waited about 15 minutes. Then this woman came out Janet no pleasantries or anything just “we can’t help you we have no one here to answer your questions you have to call” I told her I did and was told to come in “you did not speak to anyone at this branch we would have told you no” well I did it’s the closest one too me. She was super rude no customer service skills. Can’t tell if you hate your life or your job but neither is my problem learn what customer service is and then maybe try and find something new. LOOKOUT FOR THE INDIAN WOMAN NAMED JANET HER NAME TAG SAID SHES BEEN THERE SINCE 2020 BE ADVISED AND STAY FAR AWAY

Digital Federal Credit Union - Waltham, Massachusetts
Udson P.
5/5

Today I had the pleasure of having Giovanna to assist me and it was a very good experience. She is wise, understanding, patient. THANK YOU. You deserve more than 5 stars.

Digital Federal Credit Union - Waltham, Massachusetts
Levon K.
1/5

Worst tellers ever , bunch of unprofessional tellers behind the glass , their jokes with each other is more important than the customers that are waiting in line. Couple of kids with no respect, they are lucky I did not snap and made a scene in front of everyone. ,, they are lucky I was in good mood

Digital Federal Credit Union - Waltham, Massachusetts
Alfred B.
1/5

Worst location ever. This is two or three time I come here everything is slow. The people on the Desk don't care. Alex Perez looks like he doesn't know what he is doing. He asked me my phone number 3 times to make a deposit? He asked me my membership number as well two times to make a deposit. Long line everyday. What is wrong with you guys?

Digital Federal Credit Union - Waltham, Massachusetts
Enrique R.
5/5

I'm a long time DCU member here.
I mainly deal with the leominster location but recently visited the Waltham office.
While I was at the Waltham located I was assisted by Sairy Ramirez. She was extremely helpful & very informative.
She completed my car loan process quickly. She made my visit to DCU a pleasant one.
It also didn't hurt that she was extremely pleasant to look at .

Digital Federal Credit Union - Waltham, Massachusetts
Harshad S.
1/5

This is the most useless bank that I've ever seen. They just flatly refused to give me a cashier's check via credit union sharing. I've had similar instances in the past when I just walked over to RTN Federal Credit Union and they helped me out in 5-10 minutes.

Don't waste your time going to this bank or this location. I'm not going to go back here again

Digital Federal Credit Union - Waltham, Massachusetts
Phil D.
5/5

I've been a long time member of DCU and today I visited this branch in specific, this young woman named Giovanna walked me through the understandings of so many things! Some stuff I've been struggling with for a while.. she explained the process of online banking in great detail to help me understand and equity loans she really made the process of banking efficient and with a smile! I will be coming to this branch with any of my banking needs and I would recommend this branch to everyone!

Digital Federal Credit Union - Waltham, Massachusetts
Garrett K.
1/5

I have been a member for 17 years, since change over in C-Suite this bank has gone seriously downhill, pretty disappointing. Everything from no virtual account access (up to 16 hours while traveling), long deposit holds and poor customer service (changes to accounts without notification)I have decided to close up shop on DCU - The era of local credit unions is over, online banks offer better service, and technology.

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