Comfortworks Cooling and Heating - West Berlin, New Jersey

Russell V.

After researching and getting quotes from a few companies, I found Comfortworks. I read the reviews and decided to give them shot. I was very impressed on the response, and I met Lou Denny the next night when he showed up to give me a quote. I loved that the owner of the company was here to give me a quote and I loved his story and the fact Comfortworks wasn't owned by a big corporation. Also, his company is locally based out of Berlin, NJ. That checked a lot of boxes for me. After discussing my needs, Lou pointed me to a system and gave me a very competive price quote. So I pulled the trigger. The guys who did the install were all great also! They really gave it 110% and some of his guys were here until after 8PM on one Friday. Then they came back on Saturday and got us up and running so we didn't have to wait until Monday to finish the install and get relief from the heat. The installation turned out amazing! My wife and I are extremely happy with everything and we love the Mitsubishi mini splits we have now. We look forward to working with Lou and Comfortworks in the future. We highly recommend them!

Rhodora B.

Lou came by on a Sunday afternoon because our heat was out, he came in, diagnosed the problem quickly and had our system up and running in no time. He also checked out our gas fireplace and fixed that on his way out the door. We will be using them for a maintenance plan from here on out. We recommend this company 100%

Melanie H.

We are very pleased with the work that Comfortworks Cooling and Heating did in installing our mini splits. They were not daunted by the complexity of our job, and kept us informed as they tackled the best way to install them in our home. They cleaned up after themselves nicely, and stayed beyond hours to get the job done. They are very professional and very knowledgeable. You can tell they know what they are doing. We are very satisfied. The units themselves are super quiet and work nicely.

Karen M.

I can’t say enough good things about this company and the exceptional service they provided. I originally had reached out to Comfortworks for the installation of a Mitsubishi mini split unit for my home office. Lou responded almost immediately and was out the same day for a consultation. I was pleased with the pricing and Lou was a pleasure to work with. The crew was great too. Very professional and courteous. Unfortunately, soon after I found I was in need of Comfortworks services again, after my main A/C unit kicked the bucket. Lou was right on top of everything. He went above and beyond to ensure that I and my three kids were not long without A/C. I am so grateful for his diligent efforts to secure a new unit, at an affordable price, and work so quickly to have his crew complete the install. I was overwhelmed by such superior client advocacy. Something you don’t always get with other companies. I would recommend Lou and his crew for all of your HVAC needs. Thanks Lou! I really appreciate everything! You’re the best!

Ryan A.

Dedicated to a quality installation and willing to do what it takes to make sure you are happy with the end result.

This is our first home and we did a lot of work to modernize before we moved in. The 55 year old HVAC needed major updating.

Finding a good HVAC company is difficult. I interviewed several before finding Comfortworks. I wanted a dual zone heat pump, but most contractors did not have the technical capability (or willingness) to do the job.

Lou designed a Mitsubishi Hyper-Heat Dual Fuel multi-zone system that also included necessary changes to the existing duct work.

Mason made sure appropriate supplies/returns were added or removed to achieve airflow balance. He installed new ducting where needed and insulation wrapped. He also did a killer job running necessary conduit up the side of my house to operate the second floor system. It seriously looks like an architectural feature as it follows the chimney stack and roofline of the house. Great work!

Jared came in and fine tuned the system and did quality assurance checks. He provided an overview of maintenance and operation.

Lauren is asset to the organization. She makes sure the trains run on time. She is super responsive and easy to get ahold of by text.

This was a challenging install. I am extremely happy Comfortworks took it on. Thank you to the team!

Joy K.

This company is a pleasure to work with. They are prompt, concerned and exceptionally careful in their work. Recently, I had AC splits installed in an old home. They were dedicated to not making a mess, to insuring maximum efficiency and completely a very difficult job despite many obstacles. I would encourage anyone looking or a good company to contact Lous.

Christine M.

We used Comfortworks to install a ductless mini-split ac system. At our first consultation, Lou came prepared with information on the system he recommended for our house, how it would install, and what to expect during and after installation.

We had four interior units installed. One for our main floor and three units in each bedroom upstairs. The install was about two days, with minimal disruption, looks great from the outside and is AMAZING. We were using window units previously. This system has been life-changing. It's better than any central ac unit I've ever had previously. All of the units, including outside, are super quiet. We were concerned with how it would look with the multiple connections outside the house, and it's barely noticeable. The installer went out of his way to provide options on the different trims, how he could route the connections, and provided recommendations on how it would look best aesthetically. He also reviewed the entire system with us after it was installed, and had no problem answering all of our questions.

This was the easiest, most hassle-free home project we've ever experienced. I highly recommend Lou and his team.

William M.

I would like to let people know that this company does NOT rate high on my list at all. I purchased a maintenance agreement August 31,2023 for (2) Wall mounted Mitsubishi Split Air/Heat Units (1) Heater (1) water heater after having the unit serviced and cleaned instead of just a one time deal of $275 I paid $432.78! What a sucker I was :(. They do not return phone calls after making over 10 attempts( when they do and you have appointments scheduled they DO NOT SHOW UP! )Happened to me twice!!! I finally had them come out but could only have ONE Unit checked because of having painting done down stairs and they said to call back and have another date set to come out and finish the job!!!! I called and called but NO RETURN call to set up appointments! I am DONE CALLING AND WILL MAKE SURE MITSUBISHI KNOWS ABOUT THIS COMPANY!!!!! I guess if your not paying the big bucks you don't get priority scheduling like the
flyer says!!!!!