Brown Co. - Torrington, Wyoming

Brown Co.: A Reliable Partner for Agricultural and Construction Needs

For individuals and businesses requiring dependable farm equipment, building materials, and comprehensive agricultural services, Brown Co. stands as a significant resource in Torrington, Wyoming. Located at 900 E Valley Rd, Torrington, WY 82240, United States, this established company has cultivated a reputation for quality products, exceptional customer service, and a commitment to meeting the diverse needs of its clientele. Brown Co. operates with the mission of providing solutions that enhance productivity and efficiency, serving both local farmers and construction professionals.

Company Overview and Specialties

Brown Co. operates as a multifaceted supplier, strategically focusing on three primary areas: farm equipment supply, agricultural services, and building materials supply. Their extensive inventory includes a wide array of machinery and tools, catering to various agricultural operations, from mowing and landscaping to tillage and harvesting. Furthermore, they offer specialized agricultural services designed to optimize farm performance and yield. Regarding building materials, Brown Co. provides essential supplies for construction projects, ensuring a consistent supply of durable and reliable products.

Location and Accessibility

The company’s physical location at 900 E Valley Rd provides convenient access for customers within Torrington and the surrounding region. Phone: 3075322444 is the primary contact method, and visitors can explore their offerings and learn more about their services via their website, Website: gobrownco.com. Brown Co. is dedicated to ensuring accessibility for all customers. Notably, they offer a wheelchair-accessible entrance and a dedicated wheelchair-accessible parking lot, reflecting a commitment to inclusivity and accommodating diverse needs. Delivery services are also available, simplifying the acquisition process for customers who require assistance with transporting their purchases.

Customer Service and Reputation

Customer satisfaction appears to be a cornerstone of Brown Co.’s operating philosophy. Feedback from clients highlights a strong emphasis on personalized service and a willingness to go the extra mile. Several reviews specifically commend the company’s responsiveness and helpfulness. For instance, one customer reported a positive experience with a recent purchase of a zero-turn mower, emphasizing the excellent customer service and the streamlined process, even with a 45-mile journey. The dedication of staff members like Charlie, who personally delivered and demonstrated the mower, is a testament to this commitment. The average opinion is 4.3/5, signifying a generally positive perception of the company’s operations. The substantial number of Google My Business reviews (approximately 20) further underscores the breadth of customer engagement and the value that Brown Co. provides.

Additional Points of Interest

Beyond their core offerings, Brown Co. distinguishes itself through its commitment to providing comprehensive support. The company’s focus on delivery services streamlines the purchasing process, reducing logistical burdens for customers. Moreover, the accessible facilities demonstrate a proactive approach to inclusivity, ensuring that individuals with mobility limitations can readily access their services. The combination of quality products, attentive service, and accessible facilities contributes significantly to Brown Co.’s strong reputation within the community. They pride themselves on fostering long-term relationships with their clients based on trust and mutual respect. Their inventory is consistently updated to reflect the latest advancements in agricultural and construction technology. The team at Brown Co. possesses a deep understanding of the local market and is well-equipped to advise customers on the most suitable equipment and materials for their specific needs. They prioritize building strong connections with their clientele, offering advice and support beyond simply processing transactions. The company’s longevity in the region speaks volumes about its stability and commitment to serving the local economy.

👍 Reviews of Brown Co.

Matt T.

5/5

Purchased a new zero turn mower this year from Brown Co. Customer service was excellent and made the process very simple even though we live about 45 miles away. Charlie delivered the mower to us, showed us how to run it - really did an excellent job making us feel valued. Highly recommend this place.

Linda T.

1/5

Took a skid steer to them and after 2 months still wasn't fixed and actually was worse then when I dropped it off. They wanted almost 3 grand for messing it up. Talked to manager and did come to a compromise but will never do business with them again

Barbara L.

5/5

I didn't know who to talk to when parked in the lot. The service manager did not hesitate to help me and point me in the right direction ( thank you again for your help)!! Then the salesman told more about the yard tractor that I was looking at and the price. I got a very nice unit at great price and will definitely tell anyone that asks to go to Brown Co. in Torrington. Thank you guys for customer service at its best.

Lisa H.

3/5

Took our 4 wheeler to Brown’s and my husband told the mechanic that the fan motor was not working, thus causing to heat up on May 11th. Mechanic called us and said radiator needed replaced too so we said go ahead on May 12th. We finally were able to pick up yesterday May 29th and the bill was for over $2700.00. Replaced radiator due to poor circulation, replaced fan controller in radiator and engine block. Checked fan relay because still getting hot after all of that work and time and found fan circuit breaker bad so replaced. Now working. Labor $2003.45. We aren’t questioning cost on parts but the need for them as well as the labor! We brought the radiator home since it’s not leaking and has a couple fins that can be fixed with a screw driver and blown out with air compressor. Edited this review June 3rd. After visiting with Adele at Browns the labor was adjusted to 5 hours instead of 23.57. And check for $1719.21 was issued to us. Thank you Adele.

Mr M.

2/5

Purchased a low hour used swather -- was promised the machine would have minor repairs completed and be fully serviced and inspected. A month after the check cleared they dumped the machine off unserviced with a low tire, dead batteries, a hydraulic leak and non working A/C. Been like pulling teeth trying to get it made right. Don't trust anyone at the Torrington office and only go through wheatland if you buy something here.

Bryan G.

5/5

I went to Brown Co. to deal with Jamie. I've known Jamie for a long time and trust her judgement and to be fair. She guided me in choosing the right model of Stihl trimmer and the right accessories to meet my uses. She tested the trimmer and showed me how to operate it. I probably wouldn't have thought to go to Brown Co. if I hadn't known Jamie would be there. Very friendly and yet professional in manner, she is an asset to the business.

Jeanne L.

3/5

Had two chain saws worked on, now work fine.

Steve H.

5/5

Great service and great customer service! Very dependable on service calls! 👍👍👍