Batey Brothers Heating & Cooling - Scottsboro, Alabama

Shontia Smith

I spoke with Mr. Batey about getting a split unit in my sunroom a few days ago and he explained the process to me. I was a little reluctant at first because I didn’t know if I was making a good investment for my home. I must say that I’m pleasantly surprised at how fast they worked to get my unit installed. I got home to find that this was the best investment I could have ever made. No more window units or portable air conditioners that I have to worry about emptying water from the build up of condensation. I am very happy and I can enjoy being in my sunroom for years to come! Thank you Batey Brother’s for your dedication to your customers. You get 5 stars and a thumbs up! You now have a loyal customer for life!

Monica Woodall

Batey Brothers is a highly professional and caring company. Our unit went out in May and Jeremy came out the same day to look at it. Jeremy talked me through the issue and what was needed and went ahead and ordered the unit. Two highly skilled technicians came out within a week and installed the unit and compressor and made sure it worked perfectly before leaving.

More recently, Jeremy came out and made sure everything was fine. Batey Brothers is not only a highly skilled company but they also care about the community and their customers. I highly recommend Batey Brothers. They go above and beyond the call of duty!

Donna Olinger

My unit went out and I had a family member recommend Batey Brothers and they done an amazing job they worked with me on everything explained everything so well. They 2 guys Dakota and Aaron that came out and done the work was super nice answered any questions I had was ever respectful and cleaned up everything so good. They also took time to talk with my 3 year old grandson he would want to know what they were doing and they had no problem with telling him. So agin I highly recommend this company. Travis was a great help with everything. I highly recommend them.

Kim R

Dustin was FANTASTIC. In my opinion, club membership is inexpensive relative to the time our tech spent here loving on our old units and prepping them for the season. I am very grateful to have this company servicing my HVAC. It’s nice not to have to worry about all the things—I feel taken care of and the price was great. Thanks, Batey Bros.!!

Jennifer C

I highly recommend Batey Brothers. After calling for a repair, they were very quick to respond and keep in touch. It was determined that I needed a new HVAC system. Travis explained the entire process and took the time to take my AC unit apart so I could see the poor condition. The crew arrived the very next morning to install my unit. Dakota, Aaron, Doniel and Cody were very professional, friendly and efficient. I expected it to be an entire day process, but they were done by 1 and I was able to move on with my day. Thank you for making the entire experience easy and stress free.

Christy Jackson

I highly recommend the Batey brothers. After calling for a repair, they were very quick to respond and keep in touch, it was determined that I needed a new HVAC system. Amazingly, they arrived the very next morning to install my unit. Dakota, Jacob, and Cody were very professional, friendly and efficient and by the afternoon my home was once again cool. Thank you for a frustration free service!! Many Blessings. J. Jackson

Lorna ORourke

The thought of replacing an old HVAC unit is never fun but Batey Brothers made it easy. They were quick with the evaluation and quote - giving me several options so I could decide on the best balance of price and performance. The actual conversion to a heat pump went very smoothly. No surprises. The team came in and worked both inside and outside and had the new unit installed, tested, running, and me trained on the settings, app and filter info by the end of the afternoon. It has been installed for a month now and working flawlessly (including this last heat wave). I would highly recommend Batey Brothers, just as my neighbors recommended them to me! I have attached a graph from a temperature sensor I have in a guest bedroom - it is easy to see the fluctuation I had before my July 17 installation and the lack of issues after! No need for that sensor any more!

Casey Pratt

Life savers!! I had been without AC for a week in this abysmal heat. Given the age of my unit, I was fearing the worst about needing to replace it entirely. Luckily I was recommended to call Batey Brothers and they had me fixed up within a couple hours. Not only did they fix the issue but they provided me with insights on maintenance and what I should plan for moving forward. My AC is running like a champ and we can live comfortably thanks to their work! Highly recommend!