ASR Companies, Inc. - Lakewood, Colorado

Mike K.

I cannot to express my appreciation for Noehemy and her outstanding wok she has done for you guys at ASR. She is extremely professional and very knowledgeable in her field and is a great asset to your team. Her dedication to getting things done correctly, the first time, is very reassuring on our end that when we do need you guys, we do not need to worry about it at all knowing that she is on the case.

Her leadership is also encouraging as well, watching her work with the crews when we have a big task that requires multiple people on hand. I cannot stress enough how much of an asset I think she is to you guys. I have told her in person as well but please let her know how much she is appreciated out here when she is in charge of the issues on hand.

Marla E.

I wanted to express my sincere appreciation for the exceptional customer service, quality, and integrity I have experienced with your company. It's rare to find such a commitment to excellence, and I wholeheartedly recommend Chris Boortz and ASR Companies to anyone seeking outstanding service.

Norman S.

This is possibly the worst company I have ever dealt with, no call backs no returned calls. Naomi is the most unprofessional and unreliable person I have ever met. I regret even considering this company. Please do not even bother with them. You will truly be disappointed in their service. They do not return texts or phone calls. My only recourse is to spread the word amongst family , friends a coworkers as to how bad this company service or reliability is. You will notice most of their reviews are from years past. This company misses appointments and is very unreliable.

M. S. R.

As a customer care representative for a local home builder, I've used ASR on about 10 projects over the last year. Each time, a skilled leader was present to oversee the detection and repairs of the work we needed. They have provided us with brick, stucco, drywall and paint repairs as well as smoke remediation from fire damage and water resistance barrier issues. I would recommend them to anyone who wants their job done well and done right - the first time.

Michelle B.

Employees can't tell time or report to jobs on schedule. Boss can't hear anything even though I have his call recorded and what time I said he could have them be to my house after his employees missed their 8 to 12 arrival window. Don't deal with this company if you can avoid it because Dave Fleck (manager) lies to protect his own company when I said I would be back between 1 and 2 pm and they could come during that window, he asked me what they needed to do because he was not even aware what the job was even though he spoke to the warranty manager of the Dreamfinders House builders.

Amy I.

I can't say enough how great this company is. They were extremely responsive, professional and honest every time I spoke with each of their representatives. I truly felt like I had an advocate in my corner when dealing with my insurance company. I definitely trust them and appreciate their customer friendly approach when working with me. Highly, HIGHLY recommended.

Bradley C.

I manage warranty for a large new home builder and have utilized ASR on a variety of repairs/mitigations/remediations etc.. Their scope of ability is wonderful. Professionalism and communication are top notch. Customer service both to me and owners is second to none—even when we present ASR with last minute changes or after hours requests! Cannot say enough good things. In a time where it is increasingly hard to find good people and companies to sub contract work, ASR stands out above the rest. Give them a calm and find out for yourself!

Terry L.

We hired ASR to extract about 8 inches of water from an 18,000 SF area of a basement garage. They were recommended by our building manager. ASR sent a crew of 5 or 6 mostly very young men, who worked all night for about 12 hours. They came back a week later and spent 6 hours or so with a front loader and 2 guys with shovels to remove about 10 cubic yards of dried mud from one corner. They hauled it off in a utility trailer towed by a 3/4 ton pickup.

They left standing water and dirt behind but we couldn't really say anything about the quality of the work because it was an emergency and they had us cornered. Their crew was often observed standing around doing nothing. This was brought to the attention of the owner but he did nothing about it.

We declined to hire them for any further work and did the final cleaning ourselves with a household tools including a garden hose, shovels, and a shop vac.

We were not too concerned until we got the bill: More than $55,000. No, I am not making this up. More than fifty-five thousand dollars for less than 20 hours of work and the use of a couple of pieces of equipment.

We certainly expected to pay a lot for this work, maybe even as much as $10,000 or possibly more if they could itemize it. But seriously, an otherwise blank invoice for almost sixty grand? Not even close. Moral of the story: Beware hiring people to do emergency work. Shame on us for trusting them based on our manager's recommendation only and not demanding an exact price up front.