All American Do It Center - Sparta, Wisconsin

matt C.

Had an issue over a rental. After All American looked into it they refunded my money in full. I appreciate it. Even though I had a little bit of a disagreement and my job went a little rough they dug into what really happened and did more than I had originally asked for. That is the definition of good service. A company can’t cover everything that goes on at once so in my book, you turn a one star into five if you are willing to take the time and look into it. A business hires people with the best intentions but cannot control everything their employees do at all times. It was an honest mistake by the yard and I had no problem with that. How I was treated at the desk was on the employee not the company and the company looked into it and made it right. Thank you All American I will continue using your business with confidence.

Gary H.

Told the salesperson what I needed and she took fast care of me,in and out in 5 minutes. Salesperson was very helpful and friendly. When it comes to home repairs you can usually find what you need here. Great inventory of lumber and all associated products. Picked up am adjustable window screen, when I got it home ND ready to put in I noticed it was damaged. I took it back for an exchange and the young man who waited on me got a really nasty attitude. He acted as if I screwed it up and then brought it back. If I ever go back and he is the one who has to take care of me, I will walk out. Won't in anyway deal with him. Just a real jerk.

Kurt M.

Overall decent although I’ve been there three separate times now where for whatever reason they needed a manager to do something and no manager was on shift, so was told to come back another day. Not exactly convenient

John P.

I have a ice shanty that the sled broke on. Found that Do It Best Centers carried the only one so I gave them a call. Of course with the supply issues, not were in stock. I spoke with Jamie and he was very helpful to special order but he explained the warehouse was back ordered so no guarantee of a delivery time. Well the day the I sled arrived I got 2 calls to confirm it had arrived. Great customer service! Thanks!

Mark P. I.

5 stars for lumber alone. Prices beat big box stores and it’s a heck of a lot closer too.

Staffing is pretty sparse, but the prices make up for roaming around to find help.

Ron S.

I've made two attempts to rent their power rake this summer and they tell me its been sitting at some apartment work site all summer and has never come back? Then take it off your website as a rental option. I've used it every summer and can't find another place that has one. Buy another or get it back. Two stars because the employees were at least friendly while telling me I'm S.O.L.

Trav F.

Customer service is far better than bigger chains. If an error on an order is made they correct it immediately. At Menards or Home depot I've had to wait til the next day to have it delivered at a time of their convenience. If All Americans price is a little higher , its worth the CS

David M.

If you want the most terrible service and attitude ever, then this is the place for you. We had paint color matched. First they used the same proportions of color in a quart as they did in a gallon. Three or 4 more trips back to try to rectify the problem produced frustration only. Their clerk, assistant manager, and manager all took turns telling us the problem was our fault, accusing us of bringing another stores paint to them and almost yelling at us. Their disrespect intheir tone and words was amazing. They also wear no masks due to covid and got defensive when asked about this. Clearly they do not care about customer care. NEVER go there and save your sanity!!!