Aire Serv of The Gold Country - Valley Springs, California

Richard D.

Reception/ Scheduling staff is very professional, helpful, and friendly. I enjoyed our discussions of timing. Also, mentioned service contract arrangements and pricing.

Joe Dinner, Service Manager.
He is very courteous, knowledgeable, and professional. He offered continuous updates on his progress. When project was completed, he provided information as to maintenance concerns related to the future. Discussed upcoming laws and requirements with me. Outlined a process for review. Scheduled a meeting for me with a specialist to view alternatives. I look forward to working with him again.

Thank you.

Richard Derby

Steve A.

Instead of just sending someone out, the owner of the company FaceTimed me and tried to walk me through some simple steps to solve the problem for free (on a Saturday). Turned out to be something bigger so he sent a technician out who was an hour and a half away to diagnose. Both were friendly and knowledgeable and the tech had the right parts on the truck to fix the issue. Highly recommend.

Herk J.

Jeff at Aireserv was polite and professional.
Understood my concerns and showed me what was the problem with my AC unit.
Arrived as scheduled, answered all my questions regarding my AC unit.
Jeff performed all the checks needed to give me a complete diagnosis.

Leslie H.

I am absolutely blown away with Brian, Bailey and their entire team!! Even the call center was exceptional and reached Brian immediately. It was Christmas week and our cabin heater was not working. Brian not only spent and hour walking me through some complicated steps with perfect, calm directions for troubleshooting possible problems that might lead to a quick solution, but when that didn't work he got us immediately on his schedule after I explained that my grand babies and elderly parents would be meeting us up there for Christmas. He, then, made a second trip up to check it the next day just for my own peace of mind as I was contemplating cancelling our family reunion. I am beyond impressed. Now if he would only open an appliance repair, transmission repair and landscape company I'd be set!!

Rob L.

Every experience with this company has been a positive one. Everyone is nice, polite, and clean. They show up when they say and get the job done. Jason Beck is our main Technician. He is awesome! He’s very informative and knows his stuff. I highly recommend this company for all your heating and air conditioning needs.

WD O. A.

We scheduled a service call with Aire Serv who responded quickly. On the agreed day at the agreed time, Jason Beck, their amiable technician arrived & dove into the task forthwith. Conscientious, knowledgeable, respectful, the tech diagnosed the issue swiftly. Within an hour, he had our split system running perfectly. This tradesman exhibited a strong command of the industry. His jovial nature was deeply appreciated. Call Bailey and your HVAC problems will receive prompt & courteous consideration. Whether new install or seasonal tune-up, Aire Serv is top notch. Great job team.

Daniel G.

Excellent customer service and notifications up to the date of service was very helpful.
We as consumers pay a lot for things these days. But they went the extra mile that made it worth the money paid for repairs. Jeff was our service guy and he was Excellent in customer service and explaining all necessary repairs. Great company! Definitely recommend this company.

Lorna H.

Aire Serv called and offered to come earlier than my scheduled appointment. I told the office sure but asked them to be very quiet because my son works night's. Dylan Todd came in very quietly and did the service without waking my son and did a great job. I'm very happy 😊.