Accurate Basement Repair - Milwaukee, Wisconsin

Jill I.

We had water getting in our basement due
to the foundation. Brian L. from this Company was absolutely fantastic. He was in constant communication with us and explained in great deal what Accurate could do for us to stop water from getting in the basement. Very fair quote. Followed through with all concerns and questions we had. The crew was awesome! They keept us informed on each step. They had one crew in the basement and one crew outside.
They worked wonderful together. Very professional. They were also very clean, and to our surprise, they got the job done in 1 day! Definitely recommend this company for any foundation issues!!

Austin A.

I do not recommend Accurate Basement Repair and would avoid working with them if you can.

They installed a sump pump/drain tile and put up some support beams. Here are some of the issues we had with our experience:

- A beam was put in front of one of our basement windows when it could’ve been spaced differently and put next to the window. Another beam was welded to stick out and go around duct work which could’ve been moved. I wish they had told us they were going to do it this way or discussed options with us so that we could have figured out a different solution. It will be much harder for us to refinish our basement nicely around those two beams.

- They had to take out the bottom three steps to install the drain tile. When they came to rebuild those steps, the bottom piece wasn’t reattached and the treads were not secured properly causing them to drop down about an inch when you walk on them. It took over a month of reaching out to them about this issue before they came back to take a look. They ended up putting in a couple shims that fell out shortly after they left, and didn’t actually fix the issue so the stairs are still unstable as you can see in the picture. After reaching out to them again several times without a response on this issue, and after 5 months of living with the stairs this way, we were finally told they will not be coming back to fix it and we will have to do it ourselves (we were planning to already at this point because we don’t trust them to do it right). We have to walk down these stairs regularly to do laundry, and my wife has to carry our baby and/or toddler with her, so it is even more unacceptable for it to be left as such a hazard.

- When coming to rebuild the steps, they had to reschedule, told us the new time morning of, then threatened to a $150 repeat trip charge when he was waiting 20 minutes because they didn’t notify my wife he was here, which they said they would. She let him in right away once they notified her he was there.

- The dryer was hooked back up to the wrong vent pipe and fell off the same day he put it up, which we just fixed ourselves

- Unprofessional behavior including excessive swearing while working (in front of us and in ear shot of our 2 year old)

- Miscommunication on the company’s part about various things that the crew seemed frustrated about

- A lot of sloppy work, moving things around and not putting them back, and messes left behind for us to clean up

Kristin S.

As a new homeowner with basement issues and new to the Milwaukee market, I had no idea where to turn for help with basement leakage and wall movement. It became clear early on there are vultures in the marketplace. Finally, I met Jon Kramer and knew he and Accurate Basement Repair were the company I wanted to use.

I was so impressed by not only the tidiness of their work but the friendliness of the crews. I was learning as the repairs were happening and the crew was happy to help explain issues and the work they did so I had a better understanding of the project. My husband always said "be happy in your work" and it's clear, Accurate Basement Repair has an excellent relationship with their employees which translates into an excellent work product.

I cannot say enough about this company. Their contract was very detailed and made it much easier to see how they stood out above their competitors.

Drew R.

Simply put, Accurate Basement Repair was fantastic to work with. A couple months ago, I needed a basement wall evaluation. Chris came out the same day, thoroughly analyzed my situation and provided a practical recommendation based on findings. Very knowledgable, very professional, very respectful. I 100% recommend this company for anyone needing a basement evaluation.

Haley

We had a great experience with getting our basement repair work done. Brian was friendly, knowledgeable, a great communicator throughout the process, and he took extra time to educate us on the work we were having done/other things to look out for to maintain our early 1900s home. The crew who came to do the work were also great! Additionally, i had a wonderful experience with the office staff. Everyone made it so easy to get this project done! I would recommend Brian and accurate basement to anyone looking to have work done!

Andrew W.

We had a great experience with Paul and the Accurate team replacing all the interior drain tiles in our basement this winter after having them originally quote the work back in 2018 when we bought our house. I was impressed that when Paul came back out to requote, he even brought our old file with! He did a great job explaining the problem, our repair options, and working with us to find a cost-effective solution all while keeping us updated throughout the process. During the repairs themselves, I was impressed with how fast Jimmy & crew worked, getting the job done in 3 days exactly as described. Accurate will continue to be our go to company for any future basement repairs!

Sue J.

Accurate Basement is Truely a 5 star company. I was very impressed with Paul’s knowledge and commitment to solve my basement water issues. The crew worked as a team and left my yard and basement looking great! It’s been a couple months since the work was done and my sump pump alarm went off. I called Accurate, Chris tried to solve the issue over the phone. He was pretty sure it was ice in the outside discharge hose, but came over to be sure and reset the alarm. No trip charge or service fee!
Just good people and a good company that cares about it’s customers
Feb. 2025. S. Jacobs

Robert K.

Paul was fantastic to work with! He is super responsive and knowledgeable and I really appreciate his advice on general improvements to my property not even related to the foundation repair. He took the time to understand the history of the previously attempted repairs to make sure we came up with a permanent and affordable fix. The crew that did the work were friendly and professional. I would definitely choose Accurate again for any foundation work.