NAPA Auto Parts - Manteca, California

NAPA Auto Parts - Your Trusty Car Maintenance Companion in Manteca, CA

NAPA Auto Parts, located at Address: 840 N Main St, Manteca, CA 95336, United States, is a reliable destination for all your vehicle maintenance needs. With a Phone: 2098237107 number and an easily navigable Website: napaonline.com, they ensure a seamless customer experience.

Specialties and Services

While the website doesn't specify particular specialties, NAPA Auto Parts offers a wide range of services and products to cater to diverse vehicle needs. Their in-store services, coupled with on-site facilities, make them a one-stop shop for car maintenance. Here are some of the key services they provide:

• Kerbside pickup
• Delivery
• In-store pick-up
• In-store shopping
• On-site services
• Same-day delivery
• Wheelchair-accessible car park
• Quick visit
• Battery services

They also accept various payment methods, including Credit cards, Debit cards, and NFC mobile payments.

What Customers Say

NAPA Auto Parts has a strong online presence, with 107 reviews on Google My Business, averaging an 4.2/5 rating.

One standout review praises a particular employee, Gill, for his exceptional service, highlighting his helpfulness and niceness. This review suggests that NAPA's customer service extends beyond just selling parts, making them a customer-centric business. This positive feedback reflects the overall quality of service one can expect when visiting this store.

However, it's essential to note that opinions can vary, and it's always a good idea to weigh multiple reviews before forming an opinion. Nevertheless, the majority of reviews for NAPA Auto Parts are positive, indicating a high level of customer satisfaction.

In conclusion, if you're looking for a reliable, customer-focused auto parts store in Manteca, CA, NAPA Auto Parts is worth considering. Their wide range of services, convenient location, and positive customer reviews make them a trusty choice for all your vehicle maintenance needs.

👍 Reviews of NAPA Auto Parts

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.

Thinking I.

1/5

Only go if you can deal with someone with parts knowledge. My last visit was horrible, I received parts that were used and had an Incompetent parts runner tell me about parts and auto diagnostics that I knew more about than him. The parts runner had claimed to have been there about 8 years yet he didn't know what he was talking about. I'm guessing the parts runner was placed in the parts sales position just because he had been there 8 years. I have no clue why anybody would place someone without knowledge in the parts sales position.

Adriana M.

5/5

They always get the parts right. Only down side is some parts take a long time to arrive, and make sure to double check your parts before leaving- sometimes the parts are used/returns.
They are also very good about fixing this issue, warranty exchanges and regular exchanges. They are also very kind at this location. And accurate on getting correct parts

AJ H.

4/5

Got me the parts I needed good place

Odie M.

4/5

Really wanted to rate it at 3 stars due to a very limited inventory in the store but the counter person went out of his way to help me look for the part I needed and answer all my questions.
Parking is not ideal. It's shared with two other businesses. One being a lawnmower parts and repair and they have several mowers in their portion of the lot and their clients usually tow large utility trailers.
Overall A for customer service effort but Its an older store that doesn't really entice you to look around and shop for more than what you came for.

Steve B.

4/5

Had a problem with a car battery purchased at a different Napa.
The guys here were very professional and did everything they could to help.
Kudos to them.

mary M.

5/5

Best customer service ever, every one of the employees are so nice and helpful. But There’s one in particular, his name is Angel always with nice attitude and a smile on the face!

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Arnulfo N.

5/5

First of all I really happy about the location and second of all the great customer service specially Angel and everyone else. Thank you for the great service!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.