Genesis of Selma - Selma, California

Genesis of Selma: Your Premier Genesis Automotive Destination

Genesis of Selma is a respected Genesis dealer located in Selma, California. Situated at 2505 Highland Ave, Selma, CA 93662, United States, the dealership offers a comprehensive selection of new Genesis vehicles, coupled with exceptional service and a commitment to customer satisfaction. For those seeking a premium automotive experience, Genesis of Selma stands as a reliable and trustworthy choice.

Phone: 5598198200

Website: selmagenesis.com

The dealership prides itself on providing a seamless and enjoyable car-buying journey. It’s evident from customer feedback that they prioritize building relationships and ensuring clients feel valued. Genesis of Selma offers a range of services designed to cater to individual needs, from initial consultation to post-sale support. This includes convenient delivery options, allowing customers to take their new vehicle directly to their homes or offices. Furthermore, the dealership operates an in-store shopping experience, fostering a comfortable and engaging environment for prospective buyers.

Comprehensive Services and Amenities

Beyond the sale of vehicles, Genesis of Selma offers a suite of on-site services to maintain your Genesis in optimal condition. These services include routine oil change appointments, comprehensive repair services, and specialized maintenance procedures. The dealership understands that modern vehicles require consistent care, and they are dedicated to providing the expertise and resources necessary to ensure longevity and performance. Adding to the convenience for customers with mobility challenges, Genesis of Selma boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, reflecting a genuine commitment to inclusivity.

Customer Testimonials & Positive Feedback

The dealership’s success is underscored by its impressive 92-star rating on Google My Business, a testament to the consistently positive experiences shared by its clientele. The average customer opinion stands at 4.4 out of 5, indicating a high level of satisfaction with the overall service provided. Reviewers frequently highlight the knowledgeable and attentive staff, particularly the sales representatives Ahmed and Gio. Many customers specifically commend their honesty and transparency, noting that they felt fully informed throughout the purchasing process. One reviewer described Ahmed as “amazing, he listened to what I wanted, helped guide me to make the best decision and always kept it 100 with me” Another customer praised Gio for ensuring they left “happy with their purchase.”

The dealership’s dedication to customer satisfaction extends beyond individual sales. Several reviewers have commented on the feeling of not being taken advantage of, a significant concern for many car buyers. This suggests a commitment to ethical sales practices and a genuine desire to build long-term relationships with customers. The emphasis on open communication and a straightforward approach undoubtedly contributes to the overwhelmingly positive feedback.

Key Features and Benefits

• New Genesis Vehicles: A wide selection of the latest Genesis models.
• Expert Sales Team: Knowledgeable and dedicated sales professionals like Ahmed and Gio.
• Comprehensive Service Department: Offering oil changes, repairs, and maintenance.
• Convenient Amenities: Delivery options, in-store shopping, wheelchair accessibility.
• Secure Payment Options: Accepts credit cards for added flexibility.

Genesis of Selma is more than just a car dealership; it’s a destination for discerning drivers seeking a premium automotive experience. Their commitment to customer service, combined with their extensive inventory and range of services, positions them as a leading Genesis dealer in the Selma area. The dealership’s focus on building trust and fostering positive relationships is clearly a cornerstone of its success. Potential buyers are encouraged to explore the website for the latest vehicle inventory and to contact the dealership directly to schedule a test drive or discuss their automotive needs.

👍 Reviews of Genesis of Selma

Leslie D. R.

5/5

Definitely one of the best car dealership experiences I’ve had ever! Ahmed was my car salesman and was amazing, he listened to what I wanted, helped guide me to make the best decision and always kept it 100 with me! Both Giovanni and Ahmed were great and made sure I left HAPPY with my purchase. Definitely great people and great service, did not feel like I was being taken advantage of… so I recommend Ahmed and Gio if you are looking into buying a new car 😍

Maricela D.

5/5

Thank you Jorge Leyva, I love my new GV70 Prestige. Best Christmas Gift a husband can get his wife. You made this experience very pleasant. If you are looking for a new ride Jorge Leyva from Genesis Selma is very down to earth, people person.

Jerome M.

5/5

Had the BEST experience at Genesis of Selma this past weekend! Jarred Islas was incredible to work with (super chill, down to Earth, considerate of my needs). He and the entire Genesis of Selma team helped get me my late 40th Birthday gift and Christmas gift to myself...a 2024 G70 Sport Prestige! I could not be happier and more thankful to have worked with Jarred and the group to get me a great deal. Not only did they help me feel comfortable about the decision, but also helped make my Christmas so much more special! You guys are amazing!

Cara J.

1/5

I started leasing my vehicle from Genesis in December 2023 and have had nothing but issues with the service department since. Every time I have tried to schedule my routine service there have been hiccups- appointments booked but then somehow deleted, people not communicating information that was provided to them when I scheduled the appointment to when the vehicle was serviced, and there's been a different person in charge of the service department every single time. I paid a significant amount of money for a vehicle damage protection plan and have been in communication with them since early May to try and fix a small dent/scratch and was initially told it would be taken care of no problem, then I was told that I didn't have the coverage even though I did, once the coverage was found they asked for pictures and I sent them right away only to be ignored for the next 23 days straight. I have tried calling, emailing and leaving voicemails and no one has contacted me back. I am always given lip service that things are going to be taken care of and these problems aren't going to continue but they do continue. I love my car, but I'm really starting to doubt that it is worth all this headache, especially when I don't live in Selma and have to travel there for this lack of service.

Victoria H.

5/5

I just had a wonderful experience here at Genesis of Selma! Everyone here were the constant professionals!, they all treated me with first class care! Ahmed, Federico ,and Giovanni thank you all. I absolutely love my GV70!

LETi F.

5/5

Ahmed Wahdan made our trade in so easy and affordable for me and my boyfriend. And we are super happy with our purchase! Highly recommend Ahmed Wahdam as your sales consultant.

David R.

1/5

Be aware that when you purchase a Genesis at Genesis of Selma they have NO Service Department strictly for your Genesis. You’ll be sent to and Serviced at the neighboring Nissan/Hyundai Service Department and you will NOT have a certified Genesis mechanic working on your vehicle. And if you have an issue with a factory warranty you will be given reasons why it can’t be repaired due having to NO Genesis Service Department available to make the under warranty repairs. You just get excuses and the issue never gets resolved.

Molly J.

1/5

Though they treat you like royalty when you buy the car, have NO expectations when it comes to service. From the service department manager, to the Genesis Dealer Manager to the Manager of all the dealerships within the group, there’s not one single person you can trust to give you accurate infomation or to ever follow through on their obligations. It’s beyond baffling the level of incompetence this group possesses. Every.Single.One.Of.Them.