WM - Berlin, WI - Berlin, Wisconsin

Address: N9101 Willard Rd, Berlin, WI 54923.
Phone: 8552926029.
Website: wm.com
Specialties: Garbage collection service, Debris removal service, Waste management service.
Other points of interest: Wheelchair accessible parking lot.
Opinions: This company has 90 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of WM - Berlin, WI

WM - Berlin, WI N9101 Willard Rd, Berlin, WI 54923

⏰ Open Hours of WM - Berlin, WI

  • Monday: 7 AM–5 PM
  • Tuesday: 7 AM–5 PM
  • Wednesday: 7 AM–5 PM
  • Thursday: 7 AM–5 PM
  • Friday: 7 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

WM Waste Management in Berlin, WI: Your Comprehensive Guide

WM Waste Management stands as a prominent figure in the waste management sector within the Berlin, Wisconsin area. For residents and businesses seeking reliable disposal services, WM offers a suite of solutions designed to efficiently handle waste. Located specifically in Berlin, Wisconsin, this branch serves the local community with dedicated service and expertise.

Location and Accessibility

Nestled at Address: N9101 Willard Rd, Berlin, WI 54923, WM Berlin is strategically positioned to serve the residents of Berlin and nearby areas. The facility itself is designed with customer convenience in mind, featuring a Wheelchair accessible parking lot, ensuring that all customers, regardless of mobility, can access the premises comfortably and independently.

Core Services Offered

The primary focus of WM Berlin is the efficient handling of waste, and their services cater to various needs:

  • Garbage collection service: Regular and reliable pickup for household and potentially commercial waste, ensuring streets remain clean and waste is managed responsibly.
  • Debris removal service: Specialized in the removal of larger amounts of waste, particularly following events like home renovations, storm cleanups, or construction projects. This service is invaluable for clearing significant amounts of debris efficiently.
  • Waste management service: A comprehensive approach to waste handling, likely encompassing recycling programs alongside standard garbage collection, promoting environmental responsibility alongside convenience.

These services are tailored to meet the specific requirements of individual households, businesses, and property managers in the Berlin area, providing a scalable solution from small, regular pickups to large-scale disposal projects.

Understanding Customer Experiences

Customer feedback offers valuable insights into the day-to-day interaction with WM services. While opinions can vary, the collective reviews for the Berlin branch provide a clearer picture.

One recurring theme in the feedback concerns pricing. Several reviews mention that rates seem to go up with each contract renewal. Customers have reported that prices change throughout the contract term, and there's an expectation that negotiation might be necessary to secure a more favorable rate. However, the narrative shifts significantly when evaluating the service delivery itself.

Despite pricing fluctuations, many long-term customers speak highly of WM's operational performance. Reviewers consistently highlight that, apart from price changes, the company performs well. Key strengths frequently mentioned include prompt service, where issues are addressed quickly, and a professional demeanor from their staff. One satisfied customer noted, "WM Waste Management has been nothing but accommodating, helpful, and professional." This sentiment underscores a commitment to customer service beyond the purely transactional aspects of waste disposal.

Regular customers often report that their containers are consistently emptied when needed, contributing to a hassle-free experience. The comment, "Very friendly, container is always emptied, we love our service and will continue to utilize this service," exemplifies the positive relationship many customers maintain despite any concerns about pricing. This recurring positive feedback on the punctuality of service and the friendliness of the team suggests that, for many, the service quality outweighs the inconvenience of price adjustments.

With a substantial number of 90 reviews on Google My Business and an average rating of 3.9 out of 5 stars, the overall customer satisfaction leans positively but isn't universally perfect. The high volume of reviews indicates that WM Berlin interacts regularly with a considerable customer base, suggesting consistent service delivery across different interactions.

Why Choose WM Waste Management

For an individual or business in Berlin, Wisconsin, selecting a waste management provider involves weighing factors like cost, reliability, environmental responsibility, and customer service. WM offers:

  • Reliability and Consistency: Regular garbage collection and prompt debris removal help maintain cleanliness and prevent accumulation, freeing customers from the burden of waste management logistics.
  • Professional Handling: The feedback emphasizing helpful and professional staff suggests a commitment to courteous and efficient customer interaction, which is crucial for building trust.
  • Environmental Considerations: The inclusion of waste management services likely encompasses recycling programs and proper disposal methods, aligning with modern environmental concerns.
  • Accessibility: The wheelchair accessible parking lot demonstrates a consideration for all customers, making their services accessible to a wider range of individuals.
  • Proven Track Record: Serving the community for a significant period, as indicated by long-term customer relationships mentioned in reviews, suggests a degree of stability and experience within the local market.

While customers should be prepared for potential price adjustments during contract renewals, the consistent positive feedback regarding service delivery indicates that WM continues to meet core customer needs effectively in the Berlin area.

Getting in Touch

If you require specific information about pricing, service availability, or scheduling, contacting WM directly is recommended. You can reach the Berlin office using the provided phone number: 8552926029. Alternatively, for general inquiries or to explore their online resources, the official WM website offers detailed information about their services and potentially online account management options.

For customers seeking dependable waste management solutions in Berlin, Wisconsin, WM presents a viable option. Their established service, focus on customer interaction (as evidenced by reviews), and physical accessibility make them a noteworthy choice. While budget considerations, especially regarding contract renewals, are important, the emphasis on consistent service delivery and professional support appears to be a strong aspect of their operation in the community.

Conclusion

WM Waste Management in Berlin, WI, represented by their Berlin location, offers essential waste disposal services tailored to meet the needs of local residents and businesses. From standard garbage collection to specialized debris removal, their portfolio is designed for efficiency and convenience. The establishment's focus on customer service, reflected in numerous positive testimonials, combined with necessary accessibility features, positions WM as a reliable partner for waste management requirements in the Berlin community. While cost management, particularly during contract renewals, is a factor to consider, the overall service quality and long-standing presence suggest a company committed to effective waste management solutions for the area.

WM Berlin, WI Service Overview
Service Type Description Key Benefit
Garbage Collection Regular collection of household/commercial waste Maintains cleanliness; convenient routine
Debris Removal Removal of large volumes of waste (renovations, cleanups) Efficiently clears significant waste amounts
Waste Management Comprehensive waste handling (including recycling) Environmentally responsible disposal

Whether you're a homeowner managing regular waste or a business needing specialized disposal services, WM's offerings are relevant. Their established presence and the recurring positive remarks about service punctuality and staff professionalism warrant consideration when selecting a waste management provider for Berlin, Wisconsin.

👍 Reviews of WM - Berlin, WI

WM - Berlin, WI - Berlin, Wisconsin
Cindy J.
4/5

Rates seem to go up every renewal and change through out the contract. We have been with them for almost 20 years and we have to call them every renewal to get the price down. Other than price changes they do well.

WM - Berlin, WI - Berlin, Wisconsin
Kelsey B.
5/5

WM Waste Management has been nothing but accommodating, helpful, and professional. #teamwm lifer over here! As soon as I have a concern, they are quick to the task.

WM - Berlin, WI - Berlin, Wisconsin
Angie K.
5/5

Very friendly, container is always emptied, we love our service and will continue to utilize this service.

WM - Berlin, WI - Berlin, Wisconsin
Debbie P.
1/5

Very disappointed my bill changes every single year I was at approximately $120 when I started in 2021 and I’m up to over $167. As a nonprofit it is very difficult to keep up with their significant rate increases.

Last year I was put on a freeze contract. My worker changed departments and now my new worker says she cannot go back to the amount agreed-upon. I signed a new priced contract and I was still charged the $167 amount. If you don’t watch them very carefully, you’ll be charged for several months before you even realize it.

WM - Berlin, WI - Berlin, Wisconsin
Derek D.
2/5

They have missed our pick up the last 2 weeks and a 3rd week not long before that.

WM - Berlin, WI - Berlin, Wisconsin
Saphire K. -. B.
2/5

Service was good, until we closed. Then we were charged fees for 3 months after we turned in all the required paperwork that was requested, then the bill was fixed so instead of being charged fees for months not used, it is now removal fees. And we are being charged this 3 months after closing. I have called numberous times and was told more than 3 times that my account supervisor would get back to me.....happend once and still had no answer as to why I was still being charged after I submitted all the paperwork asked for. Now I am recieving notifications that my account has been cancelled because of non payment. I cancelled my account last year!!!!!

WM - Berlin, WI - Berlin, Wisconsin
Ron L.
3/5

Called to add recycle pickup to our account. A month later still have not received curbside container. WM service never improves!

WM - Berlin, WI - Berlin, Wisconsin
Diana S.
5/5

Their personal service is great. They’re online services are are good. The containers themselves need some rework the covers do not stay closed is my only issue other than that they’re wonderful.

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