James R Taylor & Sons - East Troy, Wisconsin

Nathan K.

We had James R Taylor at our home to take down all the metal soffit and metal flashing and put up all new metal around our home. 1 month after they completed the installation work the new metal started blowing off our house. They came out and reattached the metal & we pointed out all the bad gaps and holes they left between the seams. They just grinned when we asked them why it was never caulked or sealed. 2 months later more metal blew off from the east facing gable. They came out and reattached the metal using the wrong color nails which they pounded through the face of the metal. 2 nights ago we had more metal blow off with only 25 mph winds. Worst $17,000 I’ve ever spent in my life. I will never use their services ever again. A shame because I prefer to support local businesses.

Kevin O.

They recently installed a deck on my home and was a great experience! Scheduling was quick and very good communication along the entire process. The carpenters that installed the deck were friendly and accommodating to working around our herd of dogs. Would definitely recommend them for any construction needs.

Peggy B.

Jim and his team were professional, did great work and were very respectful of our space. We love our new bathroom and are so happy with the entire process! We will definitely use them again.

John W.

Unbelievable bathroom renovation! Our main bath went from being an afterthought to having a spa feel to it, All new everything - vanity, mirrors, walk-in shower, toilet, flooring, everything!
we absolutely love it.
Nate, Jake, Joe, Aaron, Hannah, Jim
Kudos to you all and thank you!

Bob D.

After purchasing a late 1990's home in need of some updating and "deferred maintenance" we took on a fairly major overhaul that involved two bathroom "updates," a kitchen update, flooring replacement, new windows for half the home, and a new roof. There wasn't much in the home that wasn't touched in some way. In a time filled with horror stories that projects were not being completed on time or on budget, AND when other companies were failing to even deliver the products that customers already paid for, we got exactly what we expected and we got it on time.

As with any major project, there are sometimes supply chain hiccups that can't be avoided, but we had very few, and when there were delays, they were brief and we felt like we were Taylors' first priority as soon as there was solution ready to implement. I dreaded the idea of taking on our projects at the onset, but the manner in which JRT & Sons, coordinated the tasks and managed communication during the three month process made the whole thing much more pleasant.

travis B.

This is my second experience with James R Taylor & Sons.
First experience was new window installation. Jim, the owner, showed up on time to provide my quote. Jim quoted the windows as we asked for, but offered an alternative idea for our basement window, and also provided a quote for his alternative. After discussion with my beautiful wife, we choose Jim's idea for our basement window and it turned out amazing. The rest of the window install went so well, a year later, when we decided to gut and fully remodel our kitchen, Jim and his team were at the top of our list to get a quote from. We received 3 quotes. Jim's team was the only contractor who actually came to my house to give me a quote. The other two said, send me pics and I will quote. (what a joke). Not only did James R Taylor have the best price upfront, they also provided free layout and design. The other two contractors wanted money upfront to do a layout/design before they would give me a actual hard price on a contract.
We started our project with Hannah and Luci providing multiple layouts, different designs and many product samples. With a few trips to the JRT showroom, and the help of Hannah and Luci, our project was on paper and ready to go. The contract was written exactly as I asked for, every part of the project had its own breakdown of price. I needed to keep the price down, so i wanted to take on some of the required work myself, and I could see the exact dollar amount I would save. The JRT team understood my position, and worked with my schedule, so that I could complete the work I wanted to take on. I saved a lot of money by doing things like the Demo, myself.
When it was time for the work to begin, I was introduced to my project manager Erik. Erik shows up to the job on time, explains the scope of the work to his team, and is quick to respond to text/calls for any concerns.
All of the team members that came to my house were courteous, respectful of my house, and the type of people I wasn't afraid to leave in my home alone. Erik handled the project from start to finish, which was important to me for project continuation.
We contacted JRT to start this massive project in September 2021. By the middle of November, we were gutted to the studs, ready to start our new kitchen. By the second week of February 2022, we were putting dishes in our new cabinets, ready to use our new kitchen. That was an amazing turn around. Thank You Erik and your JRT Team!
The best compliment I can give to a business is to be a return costumer and to recommend them to other people. This is my second job with JRT. When my siding is ready to be replaced, (my next Project), JRT will be my first call for a quote.
Thank you
Travis & Cindy Bradbury

Robert A.

We enjoyed our project with James R. Taylor and Sons from beginning to end … what a great team! Our project was a complete remodel of a 3-bedroom, 2-bath lake home in Walworth County. From the beginning we knew we wanted to make some substantial changes to the place and to create a more modern look and feel to our home. We selected James R. Taylor and Sons to do the project front-to- back and were thrilled with the outcome! Jim Taylor and his team brought an essential mix of talent and caring to our project that made all the difference.
• Integrity: First and foremost, we were impressed with the integrity of each and every member of the JRT team. They consistently delivered on their promises … on time and on budget. Jim and the team did a great job of helping us understand our options and make smart choices throughout our remodeling project
• Vision: We thoroughly enjoyed the design process and collaboration with Jim, Tina and Hanna. From redesigning floor layouts to picking backsplash the JRT team were patient, listened carefully to our ideas and brought many of their own. The outcome was truly transformational
• Skills: The team of Jim, Hanna, Tina, Mike, Erik and the rest of the JRT team brought a wealth of skills to the project. They applied state-of-the art thinking and modern techniques to the construction
• Caring: The JRT team consistently operated with a can-do attitude and a focus on quality at every step
We look forward to many years of enjoyment at our new lake house and are thankful to the team at James R. Taylor and Sons for making our ideas and our dreams come to life!

Kris W.

James R Taylor and Sons did a project for us in the fall of 2020, during the pandemic. We thought we had another remodeler lined up, but he kept putting us off. That is when we turned to James Taylor. I was amazed how quickly they got us on their calendar and how quickly they finished the project. They allowed us to do the wall demolition and some of the other parts of the project that kept us in budget. Their subcontractors were polite and reliable. Tina was helpful with tweaking my plans. I could not be happier with how my kitchen turned out and I know it was a result of their professional staff.