San Joaquin Valley Homes - Visalia, California

Patrick P.

Avoid this builder! If you've bought a home from SJH, verify that the HVAC unit matches your home's square footage. Ensure your A/C unit doesn't become ineligible for the 4-year class action lawsuit if it fails due to being undersized. My two-story home required dual A/C units, but only a four-ton unit was installed, which is 1 ton too small. At just 8 years old, my home needs a completely new, larger system because the original one failed from overexertion. Confirm the model number on your outdoor AC unit to ensure the tonnage is appropriate for your home. I've spent over $10,000 to rectify their cost-cutting measures on proper HVAC systems.

A

I refrained from writing a review for 4 years, but honestly I wouldn't recommend buying a home from them because their work is poor and we've had issues with practically everything in our house since day one.

Our upgraded tiles were uneven and you can tell they didn't use spacers between the tiles because the spacing varies from 1mm to 3mm.

They left over an inch of loose carpet on all the edges that doesn't lay on the tack strips because they didn't put the tack strips close enough to the adjoining tile. Yet, in the bedroom closets the carpet is so far away from the wall that we can see an inch of subfloor.

The carpet padding is 3 inches away from the edges because they were too cheap to go all the way to the edge, so we could feel all the nails in the tack strip underneath. When we complained they told us it was because we didn't upgrade our carpet and that cheaper carpet just does this. So we opted to just hammer down all the nails, they were literally making our feet bleed!

Many of our windows and sliding door are misaligned for some reason, so to close them all the way we have to push on them otherwise the sliding part will hit the frame and wont close.

All of the PVC piping on EVERY single sink leaked, and we can hear dripping in our walls when someone flushes or turns on their water.

So overall, I feel like if we were gonna have to replace brand new flooring, fix our piping and redo our windows we should have just purchased from a different builder.

I won't purchase from them in the future and I don't recommend them to anyone else.

MBE0117 S.

no word, i can write word but i wait your contact for resolve the problem that i have!!! Very top problem

Darya T.

We bought one of the houses this company was building for our family and since buying the house our experience has been absolutely terrible. The house we received does not match the sample house they showed up. Many "upgrades" needed to be added to the house we received at a high cost that was not mentioned before signing the contract. We have a leak in the ceiling of our front porch, our irrigation system and cabinet doors are broken and we have been contacting the company for months but they are not responsive. They don't answer their phones. They don't get back to us after we leave voicemails. When they do finally send someone, the job never gets done and they don't come back to follow up. Our warranty on the house will expire soon and we have not had any of the problems fixed yet. Our experience has been incredibly frustrating with this company and we do not recommend them to any other family buying a new house.

Erik M.

If you are an Ashton Park homeowner please know you are not alone. It appears the only consistency provided by San Joaquin Valley Homes is the absence of attention to the home building process. We have been in our home now for eight months, having closed in June of 2020. Taking into account the pandemic we knew we wouldn’t close on time and that there would be delays in materials that would be installed post closing. I will omit those items from my review to be fair.

We submitted a large list of items for repair to the warranty department in July of 2020. These items included damaged trim, uneven walls, damaged cabinets, a water damaged door we were promised would be replaced prior to closing, entire walls unpainted and a texture job that even today once repainted is even more noticeable for missed repairs. The warranty department worked diligently over THREE additional months Monday thru Friday from the hours of 8:30 to 3:30 requiring the presence of a homeowner, you can imagine how convenient this was.

Having been here for some time I walked through my home today and realized some of the items in my original warranty request have gone without repair, mostly being the nail and staple holes in my cabinets, the baseboard and door trim that was just damaged and just painted over and today viewing the grout separating from the floor. Our light switch covers don’t sit flush against the wall, there is a gaping hole around one of our smoke detectors and our door knobs are not similarly installed as compared to other homeowners in the development.

This is not the first home I’ve had built but I will tell you that it says a lot when they company won’t publicly acknowledge the construction deficiencies and will only point out programs and features (as noted in prior reviews by others) there are many elderly and first time buyers in this development sprinkled amongst the large number of renters in investment properties all with similar experiences.

Many times poor reviews are the result of an angry consumer. I am not angry I am disappointment for not only myself but also my neighbors and community members. This is purely informational and you are welcome to take from it what you will.

Idalis G.

Update
I do own a home i purchase under my maden name i can show pictures of the crappy home
Never buy one pf these homes
They cut so many corners always have problems with our house

Victoria R.

Bought our first home through this company. Sales people are great quality of work not great. We bought new so we wouldn’t have problems after all it’s brand new. It was hurry hurry sign with a house that was incomplete. The supper said we have an awesome warranty department uh hello it’s a new home what do you mean warranty it’s like buying a new car and the brakes don’t work awe just come back you have a warranty “Jesus” everything thing should work!!!! Oh and one more thing they have a referral form if you refer someone and they buy a house you will get $1000.00 for referring them well my niece and her husband bought a house right down the street from our house and guess I did get anything I wish I would have steered them some where else. My bad 🤦🏻‍♀️ thank you SJVH for such a memorable experience I have learned what not to except when buying a house !!! You live and learn right.....

M J. (.

Quality home builder with a sense of pride in their product. The sales staff and team is friendly and patient. Owners are from Visalia, they strive to give the best experience they can to each home buyer.

I work here, and have worked in re-sale before, my opinion my come off as biased, but I'd like to point out that I've had multiple buyers who have purchased with different developers and my wife and I have purchased brand new from two different developers and I have seen a huge difference in customer experience from SJVH.