PMP Certification Training Houston, TX - Houston, Texas

Smita K.

If I could give negative stars I would !! This is a very irresponsible company which tests your patience. Two of my staff members signed up for an instructor led training in San Francisco in March 2018. They had the worst experience with the trainer -- No knowledge, could not get the projector working, no class material. The trainer was reading from his Laptop and asked my staff to sit next to him so they can see his screen!!!!!
I immediately called the home office and had them cancel the training. Since then it has been a nightmare to get refund. We have since then spoken to Alex, Robin, Kevin, Lisa and Leena. No one seems to respond and we have to literally hound them. Its June 2018 and have not received the refund yet. Will give them another week before taking legal action.
Please don't be fooled with the positive reviews on their website. With a company so unprofessional I highly doubt they can co-ordinate a quality training.
Save your time and energy and find another institute.

Josh S.

Would rate 0 stars if possible.
1. The classroom training was cancelled <5 days beforehand, which I only found out about after asking the building/room the training was going to be held. 2. The training material (a printout of their eBook) came 1 day late and was only a printout of the slides, which had a slew of misspellings. 3. The test questions had the same answers listed more than once. 4. The trainer and company were unaware that the exam was changing this month. 5. I found the practice test questions online from old exams that predated the current iteration of the exam. 6. The learning portal marked questions wrong, but were actually right. Had to self grade them to figure out my actual score. In short, I would have been better off buying a book and teaching myself the material. I have no clue how I should do on the exam. Recommend saving your time and money and not taking the training from this company.

Abhishek K.

The training went very well, Our instructor was very good and covered all the materials, adding personal knowledge and case study examples, which helped visualise the theory into practice. We did have some internet connectivity issues at the start on our first day, but it was sorted quickly. Finally, the trainer was very accommodating in terms of timings and taking breaks bases on everyone's needs and prior commitments from the participants.

John F.

I signed up for PMI-ACP class to be held in June. On the day of the class I was informed of the cancellation of the class only because I called when there was no one at the training site. The July class was cancelled by either (pick one) the lack of an instructor or the lack of a sufficient number of attendees. I have requested a refund but have received no confirming email to my request, nor have I seen the refund to my PayPal account. It has been at least 7 days now.

8-7-28 Update. I spoke with them yesterday and they promised to return my call. They did not. I filed a complaint with the Texas AG.

Hue

If i could give zero stars, i would. I registered for their PMP program which they promised 99.9% satisfaction or money back. I got to the class and was forced to squeeze into a tiny room like a toilet on day 1. Our books and course materials were not available.

On day 2 they send all 5 students in the class an email that the venue had changed to a different location 30 mins away. We sent multiple emails to the Icert team to express our frustration but we heard nothing back.

On day 3, all the students were so confused because the lecturer assigned to us basically read through the slides he was given. No explanation, no real world examples nothing. We finally looked him up and discovered that he was not PMP certified.

Day 4 (Last Day!) Our materials finally came in. Which was a total waste at this point. I called Jessica and J Rather on the 2nd day of the class in April 2017 and told them i wanted a refund because this was a total waste of my time. i have been given the run around for 3months and they have been screening my calls. I will contact the BBB next to get a refund from this company.

Mahadevan V.

I am very upset about my whole experience with ICert Global.
I signed up at MsysTraining website for Lean Six Sigma Black Belt in person Training from Jun 26th to Jun 30th. The training was provided by ICert Global.
The instructor was not having deep knowledge understanding of concepts. He had no industrial experience on how to apply the concepts in real life projects.
He was reading through the slides. He skipped almost 80% of the concepts, charts, applications, calculations in the Measure and Analyze Phase.
When we ask any questions, he either gave an answer which is not correct or trying to make it up on the go. He often searched for the answers online for basic questions.
At the end of 4 days, when I look at the sample test / course content, most of the sections looked new to me.
Course:
I had an expectation that paying $1800 for a course will be very valuable and I will have professionals to collaborate with. But when I went for the training, it was me and my other friend (we both signed up together) and one more attendee (3 people).
All the courses I attended so far in my career, the organizer provided course materials or printed handouts. No books / handouts provided for the training. The instructor printed few pages of the PowerPoint slide he was given and handed out on day 3 and 4. No projector was provided in the meeting room for the instructor to present.
The instructor was reading slide after slide, and using incorrect terms and giving incorrect explanation. He was switching between phases of Six sigma constantly which was very confusing. We didn't get any handouts to follow him.
The instructor skipped all the areas which talks about charts, or calculations. He spent almost an hour and half during first 3 days and 3 hours on last day to through the sample questions. He kept repeating the same questions to make us memorize the answer instead of spending time in explaining the concepts.
Online Materials:
The Icert global online portal has video for each session, when I tried to go through it, the audio of the session and the information displayed on the screen was not matching, its more distracting and not useful at all.
I had an expectation that after this course, without spending hours of reading I will learn the key concepts and the tools used in Six Sigma to improve the quality of any process. Now it turns out like even after paying $1800 and going through the training, I had to go through the pain of reading the book in detail to understand how each tools are used.
I had wasted 4 days of time and money on this course. I cannot recommend or write ICert a positive review at this point and would appreciate a refund

Ashley J. P.

The live online training course for the PMI-ACP exam was a joke. The slides were frequently incorrect (and the instructor agreed). The practice questions during the course were also frequently incorrect so the instructor skipped a lot of them or openly disagreed with answers provided.

The company offers 3 free exam simulation tests. The answers and descriptions for the answers did not match so I don't know what I actually missed or why. I sent screenshots to the company with no response except to send me my certificate for completing the course. The practice exams were made up mostly of questions that were not covered during the 3 day course. So I don't know if there was information missing from the course materials or if the practice exams are out of date or just plain wrong.

Terrible experience, not worth the money, other good options available from different companies.

Gene W.

Buyer Beware! I am a PMI certified Project Management Professional and have taught the 4 day boot camp on multiple occasions for iCert. Venues have become progressively worse and this past month we were asked to leave the third day due to iCert not paying their bills. We ended up finishing the course at one of the attendees place of work. I was asked to produce attendance sheets and invoice following course completion but have yet to receive payment for services. No response to email or phone messages. Like a fool I did not check to ensure they were a registered educational provider with PMI... My bad and Mea culpa to all the students.