Thompson Building Materials - Lemon Grove, California

Address: 6618 Federal Blvd, Lemon Grove, CA 91945.
Phone: 92879410.
Website: thompsonbldg.com.
Specialties: Building materials store, Building materials supplier, Landscaping supply store, Masonry supply store.
Other points of interest: Delivery, In-store pickup, Wheelchair accessible entrance, Wheelchair accessible parking lot, Service guarantee, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 179 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Thompson Building Materials

92879410

Thompson Building Materials is a well-known establishment located at Address: 6618 Federal Blvd, Lemon Grove, CA 91945. They can be easily reached via phone at Phone: +92879410. This business has made a name for itself as a reliable building materials store, building materials supplier, landscaping supply store, and masonry supply store.

One of the key features of Thompson Building Materials is their commitment to customer service. They offer several convenient options for their customers, including Delivery, In-store pickup, and Service guarantee. The store is designed to facilitate a Quick visit, and they accept various payment methods, such as Credit cards, Debit cards, and NFC mobile payments. Additionally, the location is Wheelchair accessible with both an entrance and parking lot that can accommodate customers with mobility challenges.

Thompson Building Materials has received an impressive Average opinion: 4.5/5 based on 179 reviews on Google My Business. This rating indicates that a majority of customers have had positive experiences with the business.

Reviews of Thompson Building Materials

Thompson Building Materials - Lemon Grove, California

Asma Alghamdi

1/5

It’s Taking us over a month to pick a color for the stucco and someone suggested to come to this place and ask for Diane. First, she wasn’t helpful and when I picked 2 colors from the wall sample. I asked her for samples to do it at our home. We waited 5 days and when my husband picked up the sample and we opened it at home, it wasn’t a paint sample. They were just blocks of paint like the ones they have on their wall. This is not what I wanted and she never explained that it was blocks of color and no paints. So, my husband started yelling at me, telling me I can’t do anything right and I’m very upset over lack of clarification of what kind of sample it is.

KidTako

1/5

SHADY BUISNESS!!! Skimming going on here.
In the office and out in the yard, most of them seem high... ALL of them just DON'T care and seem like they want to stab you let alone help. Called one week got a quote... 3 days later a different quote... today got another quote. All plus or minus by 3-5 hundred for the SAME MATERIAL. Only went because the client likes them. Not MY money... but my client was 100% ripped off by Thompson.

frank z

1/5

Beware of deceptive and unscrupulous retail practices...bought a product that was in a sealed printed white bag (poly sand) and upon opening clearly contaminated and solidified. Took it back, counter help then manager claimed "we can't take it back since you opened it". Sure, with x-ray vision one may be able to determine this was a bad bag. Just ended up disputing the charge with my credit card provider and funds returned.

Compared with the big box stores this outfit (now foreign owned) is loser.

Christian Tibbetts

5/5

Joey and Junior helped me out a lot on a special order item. They came through when I needed them. I highly recommend the them.

Tom Coyne

5/5

Great building material yard for both Contractor and Homeowner to buy products

Monica Sliwa

1/5

If I can give a 0 I would. You’ve got one of the worst and rudest of the front guys with initials JZ, first name is Junior. He refuses to assist and gave me the hardest time.

I called back and ask for a manager and I got to talk to Joey. An absolute legend. He made Junior look 100x worse by completing the transaction over the phone.

Joey - you are amazing. Thank you so much for helping me out.

Junior - I hope you learn a lesson and that you get coached on how to better speak on behalf of the company. You make them look very unprofessional. I no longer will do business as long as you’re there.

Nathan Marin

5/5

I spoke to Jr's supervisor regarding his superior customer service skills and vast knowledge.

One great emplyee who represents Thompson Building Supply with elegance!

Diversified Fence and Landscape LLC

Phiny P

5/5

We were struggling to find the right kind of fire proof door for our condo since it has an atypical size and needed to meet HOA requirements. We went to a name brand, chain store and even after requesting help got very minimal support, so we ended up having to return the door we ordered as it did not meet the specifications.
We decided to check out Thompson Building. Vince realized we had never changed out a door before and instead of being discouraging, he made every effort to figure out what we needed, asking questions and looking at pictures. He gave advice on the pros and cons of different products including ease of installation. He also figured out we didn't need the super expensive door the chain store recommended! Vince helped us order what we needed and delivered it. Vince stayed in contact with us, answered ALL of our very many questions and also ended up spending his own time helping us complete our difficult project. We really appreciate his kindness, professionalism and positivity. He is an expert at what he does and is an amazing human being as well! The world needs more people like Vince!! We will be ordering more products from Thompson's as long as they have Vince!! THANK YOU Vince!!